Senior RevOps Analyst – GTM Solutions

RD Station

Senior RevOps Analyst for RD Station managing Gainsight and Salesforce in GTM Solutions. Evolving Customer Success operations and implementing data-driven solutions in a remote environment.

Posted 7/4/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and evolving the Gainsight Customer Success environment, including integration with platforms like Salesforce and BigQuery. Proficient in developing automations and ensuring data quality for retention and expansion processes.

Highest-signal resume keywords

Gainsight AdministrationRules EngineJourney OrchestratorAPI IntegrationData Quality Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GainsightC360ScorecardsCTAsPlaybooksData DesignerAPIsWebhooksAutomationsIntegrations

Tools & Technologies

SalesforceBigQuerySegmentZapier

Industry Keywords

Customer SuccessGTM EcosystemOperational WorkflowsGovernanceSecurity Standards

Tech Stack

Tools & technologies

BigQuery

About the role

Key responsibilities & impact

Evolve and manage the Gainsight CS environment, including C360, Scorecards, Rules Engine, Journey Orchestrator, CTAs, and Playbooks;
Design and implement solutions for Customer Success, from requirements gathering to production delivery;
Build and maintain integrations between Gainsight, Salesforce, BigQuery, Segment, and other GTM ecosystem systems;
Develop automations using native platform capabilities and external integrators such as Zapier, as well as APIs and Webhooks;
Ensure the quality, consistency, and availability of data used in retention and expansion processes;
Collaborate with Customer Success, BI, Information Systems, Enablement teams and vendors to continuously evolve the solution;
Identify opportunities to apply AI in operational workflows to increase productivity while maintaining governance and security standards.

Requirements

What you’ll need

Experience administering Gainsight;
Hands-on experience with Rules Engine, Journey Orchestrator, C360, Scorecards, CTAs, Playbooks and Data Designer;
Experience building integrations between Gainsight and platforms such as Salesforce, BigQuery, Segment, etc.;
Experience working with APIs, Webhooks, automations and integration platforms;
English for interacting with technical documentation and vendor support.

Benefits

Comp & perks

Holistic Well-being: We take care of the people who drive evolution.
Diversity and Belonging: Diversity is what makes us strong.