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RD Saúde

Mid-level Designer

RD Saúde

Designer at RD Saúde focusing on user experience and product design processes through research and data analysis.

Posted 5/20/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Propose and lead research processes both in-person and remotely, turning learnings into clear opportunities to evolve experience and product
  • Identify opportunities to improve experience and operational efficiency, connecting real in-pharmacy usage needs to prioritizable initiatives
  • Communicate findings and proposals with product, engineering and business areas, contributing to better evolution of our solutions
  • Make hypotheses tangible into concrete product proposals, following their evolution throughout the development cycle
  • Connect real business and market needs with our pharmacies
  • Assist in decision-making about the products they work on, together with business areas, product, engineering and design leadership
  • Work collaboratively and with influence, both with design peers and with product, engineering and business teams, building relationships of trust
  • Make hypotheses tangible into concrete product proposals and monitor their progress throughout the development cycle
  • Plan and run business, technical and design discoveries
  • Propose and conduct qualitative and exploratory research processes, define hypotheses, conduct interviews, observations and syntheses of actionable insights with business areas, operations teams and customers, both remotely and in-person
  • Advanced and fluid prototyping at different fidelity levels for exploration, validation and decision-making
  • Apply and validate high-fidelity usability tests

Requirements

What you’ll need
  • Completed higher education (Bachelor's degree)
  • Experience with complex and interdependent corporate and/or retail flows, performing mappings and facilitating understanding of these
  • Experience with design systems—using, creating and evolving components and patterns
  • Experience designing and evolving usability flows for digital products, both for end customers and internal teams, ensuring clarity of use and consistency of experience
  • Experience using data to support decision-making and to understand the contexts and needs of processes and products
  • Knowledge of AI-based design tools, such as FigmaMake and Lovable
  • Inquisitive profile with a strong investigative mindset
  • High proactivity in seeking information and understanding context
  • Strong communication skills, especially for translating complex topics to different audiences
  • Ease interacting with business areas, absorbing and structuring requests
  • Ability to operate in environments with a high degree of complexity and ambiguity
  • Collaborative and open to constant exchange with the team

Benefits

Comp & perks
  • Profit Sharing / Performance Bonus (PPR)
  • Birthday day off
  • Health insurance
  • Telemedicine
  • Dental insurance
  • Life insurance
  • Company shuttle
  • Transport allowance
  • On-site cafeteria
  • Pharmacy benefit
  • Partnerships with partner companies
  • Gym allowance (Gympass)
  • On-site gym
  • Health and wellbeing platforms
  • Christmas hamper
  • Career path
  • Corporate university
  • Extended maternity and paternity leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
research processesusability flowsdesign systemsprototypingusability testsdata analysishypothesis developmentqualitative researchexploratory researchmapping corporate flows
Soft Skills
strong communicationcollaborationproactivityinvestigative mindsetrelationship buildingdecision-making supportadaptabilitytrust buildingease of interactionclarity in translation
Certifications
Bachelor's degree