Account Manager

• Lead a team of strategic account managers overseeing the portfolios of influential customers
• Set standards for white glove portfolio treatment, including defining team workflows and strategy development
• Drive customer success and revenue expansion to foster strong partner relationships
• Define and refine the white glove service model for strategic accounts
• Design scalable onboarding processes for partner accounts
• Develop and maintain executive-level relationships with RCX league partners
• Conduct regular business reviews to evaluate performance and identify growth opportunities
• Establish performance expectations, KPIs, and professional development plans for team members
• Collaborate with internal teams to coordinate resources and ensure seamless delivery for strategic partners
• Oversee the lifecycle of all strategic accounts, ensuring successful execution from onboarding to growth planning
• Prepare and present reports summarizing strategic account outcomes.

Senior Director – Strategic Account Management

Channel Renewal Account Manager

Account Manager, Lysted

Director of Strategic Partnerships

Account Manager

Director, Strategic Partnerships