RC Mowers USA

Field Engineer

• Diagnose and repair remote-operated mowers at customer sites
• Perform routine maintenance to prevent breakdowns before they happen
• Document all repair and maintenance activities accurately and completely
• Communicate clearly with customers about what's wrong, what it takes to fix, and when they'll be back up and running
• Follow up after service to confirm the customer is satisfied and the machine is performing
• Manage your schedule to maximize productivity and minimize unnecessary travel
• Maintain your tools and equipment in proper working order
• Submit accurate travel expense and mileage reports on time
• Stay current on new models and repair procedures through company training
• Share field insights with the technical team and flag opportunities to improve service processes

Field Service Technician