Private Banking Associate

RBC

Private Banking Associate responsible for fulfilling servicing requests and identifying client needs at RBC. Championing digital education and delivering tailored client experiences in Quebec, Canada.

Posted 7/9/2026full-timeWestmount • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client service skills and the ability to identify and fulfill client needs through effective communication. Proficient in utilizing technology to enhance client interactions and deliver tailored experiences.

Highest-signal resume keywords

Bilingualism (English And French)Client Service SkillsMicrosoft Office SuiteBanking ExperienceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Banking ExperienceClient Service SkillsMicrosoft Office Suite

Soft Skills

Organizational Skills

Certifications & Qualifications

IFCCSC

Industry Keywords

Client ExperienceDigital EducationServicing Requests

About the role

Key responsibilities & impact

Responsible for creating an enhanced client experience by fulfilling incoming servicing requests via email and phone
Identify unmet client needs through discovery in daily interactions
Champion digital education to enable our clients to engage with RBC
Deliver a tailored client experience for incoming servicing requests in person, via email, and over the phone
Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
Maximize the use of technology

Requirements

What you’ll need

Minimum of 2 to 3 years of banking experience
Bilingualism (English and French) required
Strong working knowledge of Microsoft Office Suite
Proven client service skills
Excellent organizational skills
Completion of IFC or CSC is nice-to-have
Post-secondary education in Commerce or Business Administration is nice-to-have

Benefits

Comp & perks

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities