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RBC

Director, Control Testing Reporting and Operations – Global Security

RBC

Director of Control Testing overseeing control testing reporting and operations at RBC. Leading a high performing team and integrating AI and digitization into workflows.

Posted 6/14/2026full-timeToronto • 🇨🇦 CanadaLeadWebsite

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Hard Skills
AImachine learningautomated control testingdata analysisExcelPowerPointreporting modelsrisk indicatorsbudget managementvendor performance oversight
Soft Skills
leadershipstakeholder managementexecutive presenceteam buildinganalytical orientationcommunicationpresentation skillsgovernance complianceproblem-solvingcost allocation
Tools & Technologies
ServiceNow GRCRSA ArcherMetricStreamExcel (pivot tables, Power Query)automated testing pipelinesdashboardscontrol testing workflowscontinuous monitoring platformschargeback processesProject Approval Requests
Certifications & Qualifications
CISACRISCCISSPCIACPA
Industry Keywords
IT riskIT audittechnology controlsfinancial servicesCOBITNIST CSFISO 27001ITILrisk managementcompliance

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Champion the digitization of control testing workflows, replacing manual processes with automated, scalable solutions
  • Lead the integration of AI and machine learning tools to enhance anomaly detection, sample selection, and continuous monitoring capabilities
  • Partner with Technology and Data teams to build and maintain automated control testing pipelines and dashboards
  • Develop and deliver executive-level presentations (PowerPoint) summarizing control testing results, risk themes, and remediation status for senior leadership and Board committees
  • Build and maintain advanced Excel-based reporting models and data analysis tools to support control testing metrics and KRIs
  • Prepare management reports, issue logs, and trend analyses to support governance forums and audit committees
  • Monitor and report on key risk indicators (KRIs) and control effectiveness metrics on a periodic basis
  • Manage Statements of Work (SOWs) for third-party engagements including scope definition, deliverable tracking, and vendor performance oversight
  • Oversee Project Approval Requests (PARs) and ensure proper financial authorization and governance compliance
  • Administer internal chargeback processes, ensuring accurate cost allocation and transparency across business lines
  • Monitor program budgets, forecasts, and actuals; flag variances and recommend corrective actions to senior leadership

Requirements

What you’ll need
  • 10+ years of progressive experience in IT risk, IT audit, or technology controls within the financial services industry
  • Minimum 3 years in a leadership or people management capacity within a Canadian financial institution (Big 5 or equivalent)
  • Proven leadership capability with experience managing budgets, third-party vendors, Project Approval Requests
  • Demonstrated ability to build and lead high Performing, analytically-oriented teams; strong executive presence and stakeholder management skills across all organizational levels including Board level forums
  • Ability to speak fluently in the language of controls, processes, risk, and data
  • Advanced proficiency in Microsoft Excel (pivot tables, Power Query, complex modelling) and PowerPoint for executive-level deliverables
  • Hands-on experience with AI-driven risk tools, continuous monitoring platforms, or GRC systems (e.g., ServiceNow GRC, RSA Archer, MetricStream)
  • Demonstrated ability to digitize and automate manual control testing workflows using available technology
  • Familiarity with industry frameworks: COBIT, NIST CSF, ISO 27001, and ITIL
  • Professional certifications strongly preferred: CISA, CRISC, CISSP, CIA, or CPA
  • Experience with machine learning and advanced analytics applications in risk and compliance

Benefits

Comp & perks
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Commissions and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business