Senior Manager, Control Testing Reporting and Operations – Global Security

RBC

Senior Manager overseeing control testing reporting and operations for Global Security at RBC. Focusing on data-driven insights and process management in a financial services context.

Posted 6/14/2026full-timeToronto • 🇨🇦 CanadaSeniorWebsite

Tech Stack

Tools & technologies

PythonRPAServiceNow

About the role

Key responsibilities & impact

Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagements
Build and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progress
Perform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigation
Identify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processing
Support the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python, or RPA)
Prepare and maintain testing trackers, issue logs, and status reports to support team-wide visibility and accountability
Ensure all workpapers, evidence files, and supporting documentation are stored and organized per quality standards
Develop team capability in translating data into compelling narratives; coach team members on how to articulate findings in both technical and business terms for different audiences
Model cross-functional collaboration, represent and escalate issues and opportunities to senior leadership

Requirements

What you’ll need

7+ years of experience in IT Risk, IT Audit, or technology controls within the financial services industry, with at least 2 years in a team lead or supervisory capacity
Bachelor’s degree in information systems, Computer Science, Finance, or a related field
Strong understanding of data analytics and governance frameworks
Advanced Excel proficiency including pivot tables, Power Query, VLOOKUP/XLOOKUP, conditional formatting, and dashboard construction
Experience with scheduling, resource planning, and team capacity management in a structured program environment
Familiarity with GRC platforms (ServiceNow GRC, RSA Archer, or equivalent)
Exceptional reporting and communication skills
Professional certifications strongly preferred (CISA, CRISC, CISSP, CIA, or CPA)
Familiarity with one or more industry frameworks (COBIT, NIST CSF, ISO 27001, ITIL)

Benefits

Comp & perks

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions and stock where applicable
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisExcelExcel macrosPower QueryPythonRPAschedulingresource planningteam capacity managementdashboard construction

Soft Skills

communication skillsreporting skillscross-functional collaborationcoachingproblem-solving

Certifications

CISACRISCCISSPCIACPA