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RBC

Director, Integrated Program Delivery, Canada Retail

RBC

Director of Integrated Program Delivery managing initiatives across Canada Retail locations for RBC. Leading strategic program management and client engagement in real estate sector.

Posted 6/7/2026contractToronto • 🇨🇦 CanadaLeadWebsite

About the role

Key responsibilities & impact
  • Lead and manage the end-to-end process of planning, developing, and delivering initiatives across all Canada Retail locations
  • Contribute to CRE portfolio strategy by participating in idea creation and alternatives analysis
  • Manage relationships with key business unit leads and ensure stakeholder engagement throughout the initiative lifecycle
  • Assist with high-level execution of Canada Retail CRE portfolio strategy
  • Strive to maximize space utilization and flexibility, minimize costs, support brand awareness, contribute to innovative solutions and superior client service and experience
  • Provide real estate expertise, strategy, and direction on all major property initiatives in Canada Retail
  • Ensure design standards are incorporated into construction projects
  • Develop and maintain frameworks and structure to effectively negotiate and manage the key property relationships
  • Continually assess locations needs and business strategy with key stakeholders and business heads
  • Support businesses in securing or renewing leases and property agreements leveraging the Transaction COE
  • Work with Transaction COE to facilitate the execution of lease agreements
  • Accountable for the delivery of major/strategic RBC CRE program initiatives in Canada Retail
  • Identify and negotiate with key stakeholders (suppliers, internal resources, and clients) to achieve program objectives
  • Ensure the delivery of expected client service levels within the prescribed budget and develop proactive working relationships with internal business partners and vendors
  • Establish and monitor quantitative standards of performance, and provide timely project, program executive summaries, as well as appropriate internal management reporting, metrics, and key information
  • Ensure employees and service providers understand RBC vision and CRE portfolio objectives, as well as support and reinforce targeted behaviours that contribute to RBC success
  • Oversee highly matrixed team of internal RBC stakeholders and functional partners as well as global and regional service partners to deliver integrated programs

Requirements

What you’ll need
  • 7-10 years of experience in Corporate Real Estate
  • At least 5 years in complex program and/or project management and transaction management
  • Strong strategic and financial business acumen
  • Strong client focus and responsive to business goals
  • Exceptional client relationship, client management, and consultation skills required
  • Proven knowledge of all aspects of program and project management processes from strategy through delivery and close out of executed projects
  • Experience in managing outsourced vendor relationships
  • Ability to forecast and prepare budgets
  • Impact & influence in global, matrixed organizations
  • Exceptional written and verbal communication
  • Strong organizational and presentation skills

Benefits

Comp & perks
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Flexible work/life balance options

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementtransaction managementbudget forecastingreal estate strategyproperty negotiationconstruction project standardsspace utilizationcost minimizationclient service delivery
Soft Skills
strategic business acumenclient focusclient relationship managementconsultation skillsimpact and influencewritten communicationverbal communicationorganizational skillspresentation skillsstakeholder engagement