Associate Director, Business Optimization, Strategy

RBC

Associate Director overseeing strategy and transformation initiatives at RBC. Focus on data initiatives and stakeholder alignment for effective results in financial services.

Posted 6/7/2026full-timeToronto • 🇨🇦 CanadaSeniorWebsite

About the role

Key responsibilities & impact

Support the development and execution of strategic roadmaps (key insights maturity, transformation initiatives, or service optimization)
Contribute to business cases and help assess how initiatives align with enterprise priorities
Work with teams to consolidate fragmented efforts into unified approaches
Translate strategy into prioritized, achievable milestones with clear success metrics
Create executive-ready decks, reports, and narratives that articulate strategy, progress, and value proposition
Develop compelling visualizations and strategic insights to support senior leadership decision-making
Prepare leadership for critical meetings and decision-making forums
Communicate complex initiatives with clarity and confidence to senior leadership and key stakeholders
Build and maintain strategic relationships with key stakeholders across the enterprise
Serve as a point of contact for questions and coordination needs related to assigned initiatives
Facilitate workshops and working sessions to align stakeholders on priorities, standards, and objectives
Manage competing demands through transparent decision-making frameworks
Support the execution of transformation programs and initiatives
Work with cross-functional teams to implement solutions and support service improvements
Track progress and maintain visibility of key initiatives
Help document processes and maintain records of program status and outcomes

Requirements

What you’ll need

Minimum of 5 years of people management experience in an operational environment
Experience in the Financial Services industry with a focus on data-related activities
Strategic thinking and business acumen
Ability to manage multiple competing priorities and deliver results
Ability to influence and build long-lasting relationships across business and technical stakeholders
Strong team building and leadership capabilities
Ability to prepare and present complex information to senior leadership through executive-level presentations and strategic communications
Excellent written and verbal communication skills, including ability to communicate effectively across all organizational levels
Demonstrated change management and stakeholder engagement capabilities
Strong knowledge of Microsoft Office (Excel, PowerPoint, Access)
Proven program/project management experience with track record of delivering complex initiatives

Benefits

Comp & perks

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproject managementdata analysisstrategic planningchange managementstakeholder engagementbusiness case developmentvisualization techniquesmilestone trackingservice optimization

Soft Skills

strategic thinkingbusiness acumenrelationship buildingteam buildingleadershipcommunicationinfluenceclaritydecision-makingfacilitation