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RBC

Client Advisor – Bilingual, Mandarin, Cantonese, Russian or Hebrew

RBC

Client Advisor role at RBC assisting clients with banking needs and engagement. Position involves client education and problem resolution.

Posted 5/28/2026full-timeRichmond Hill • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Requirements

What you’ll need
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours
  • Fluent in Mandarin, Cantonese, Russian, or Hebrew
  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

Benefits

Comp & perks
  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Mutual Funds accreditationInvestment Funds in CanadaCanadian Securities Course
Soft Skills
client engagementproblem-solvingrelationship buildingflexibilityeagerness to learnpersonal ethicshunger for successactive listening