Associate Director – Lead Quality Assurance

RBC

Lead QA role establishing and overseeing comprehensive testing strategies across multiple phases for RBC Capital Markets. Managing a QA team and driving both manual and automated testing initiatives.

Posted 5/22/2026full-timeToronto • 🇨🇦 CanadaSeniorWebsite

Tech Stack

Tools & technologies

JavaPythonSwift

About the role

Key responsibilities & impact

Leads in the implementation, control, and distribution of all Quality Assurance practices, standards, methodologies and metrics.
Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.
Supporting Quality Assurance team on Payments programs or SWIFT projects.
Conducting program reviews and complex process audits; assisting in major audits/reviews of programs and subcontractors.
Evaluating and reviewing products and processes; providing status reporting to Quality Assurance and site management.
Involving senior management to resolve deficiencies or compliance issues in a timely manner as needed.
Monitoring adherence to quality standards in the development and implementation of production applications.
Monitoring the effectiveness of the assurance process.
Assisting in planning and estimation of Quality Assurance support for new programs and projects.
Helping to establish quality standards to be universally applied throughout the site; recommending quality improvements.
Manage and mentor QA team members, establishing performance metrics and career development paths.
Define overall testing strategies aligned with product roadmaps and release cycles.
Design comprehensive test packs covering functional, regression, integration, and acceptance testing requirements.
Establish regression testing protocols and maintain evolving regression test suites.
Design SIT scenarios validating end-to-end workflows and coordinate UAT activities with business stakeholders.
Develop and implement test automation strategy, selecting tools and building maintainable automated test suites.
Establish quality KPIs including defect escape rates, test coverage, and automation ROI.
Generate regular quality reports and dashboards highlighting trends, risks, and recommendations.
Communicate testing status, risks, and blockers to development, product, and business teams.
Participate in requirements reviews to identify testability issues early.

Requirements

What you’ll need

7+ years’ experience as a QA Lead / QA Manager or in a similar role
Experience with testing across SWIFT ISO 20022 MX messages, and 15022 MT standard messages
Experience managing a QA team to deliver high-quality work by deadlines
Experience using automation test tools and writing test scripts in Shell, Python, or Java
Working experience on tools control-m, GitHub, JIRA, and Confluence
Excellent written and oral communication skills. Ability to determine the information and communication needs of the stakeholders

Benefits

Comp & perks

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to build close relationships with clients

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

test automation strategytest scriptsShellPythonJavafunctional testingregression testingintegration testingacceptance testingquality KPIs

Soft Skills

leadershipmentoringcommunicationproblem-solvingcollaborationplanningevaluationreportingstatus reportingstakeholder management