FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
CAO Business Initiatives Change Manager – Wealth Management
RBCCAO Business Initiatives Change Manager driving transformation initiatives in Wealth Management. Collaborating across teams to improve client service delivery and operational efficiency.
About the role
Key responsibilities & impact- Support transformation initiatives including process enhancement, operating model redesign, proposition design/launch, and client service delivery improvements
- Drive adoption of changes and projects impacting client-facing teams and client experience; manage transition of initiatives into BAU
- Lead working groups, manage RAID logs, create packs for Working Groups and Steer Co., and hold parties accountable for delivery
- Work collaboratively across CAO and other business functions to drive alignment between client-facing teams and corporate functions
- Communicate CAO roadmap to client-facing teams and showcase change initiatives; prepare teams for transitioning change into BAU
- Liaise closely with Business Change & Transformation department on projects in progress to ensure coordinated delivery
- Manage escalations to timely resolution
- Drive collaboration between client-facing teams and corporate functions to create strong client outcomes
Requirements
What you’ll need- Project Management – experience in delivering transformation initiatives in the financial services industry including process enhancement, operating models, proposition design/launch, and client service delivery and managing transition into BAU
- Business Process - Ability to conduct comprehensive GAP analyses and impact assessments to identify improvement opportunities. Experience mapping current state and future state processes
- Communication and Influence - Excellent presentation skills with ability to communicate complex information clearly to diverse audiences
- Personal Effectiveness - Highly motivated, organised, and self-sufficient with strong ownership mentality
- Nice-to-have: Wealth Management experience
Benefits
Comp & perks- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Leaders who support your development through coaching and managing opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project ManagementBusiness ProcessGAP analysisImpact assessmentProcess mapping
Soft Skills
CommunicationPresentation skillsInfluencePersonal effectivenessOrganizational skillsMotivationOwnership mentality