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Disability Claims Analyst, Individual Claims
RBCDisability Claims Analyst evaluating individual disability claims with a focus on client service at RBC Insurance. Collaborating with multidisciplinary teams to ensure fair and objective assessments.
About the role
Key responsibilities & impact- Proactively evaluate individual disability claims using medical evidence and occupational insights
- Deliver clear, empathetic, and timely communication to clients
- Use critical thinking to make timely decisions based on claim assessments
- Articulate claim decisions clearly in writing and verbally
- Efficiently manage a high-volume of cases and calculate benefit payments
- Develop strong relationships with clients and key partners
- Collaborate seamlessly with cross-functional teams
Requirements
What you’ll need- Post-secondary education or college diploma completed
- Preferred background in healthcare, finance, or a related field
- Exceptional client service and communication skills (both verbal and written in English)
- Excellent problem-solving and decision-making skills
- Strong analytical thinking, judgement and risk-management mindset
- Ability to work independently with strong organizational and time management skills
- Proficiency in digital tools, Microsoft Outlook, Excel, Word
- Basic math skills with an understanding of financial information
- Ability to meet the technological and confidentiality requirements of the role
Benefits
Comp & perks- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Access to a variety of job opportunities across business and geographies
- Flexible work-life balance options
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- RBCI software tools to boost your productivity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
disability claims evaluationbenefit payment calculationanalytical thinkingproblem-solvingdecision-makingrisk managementbasic math skillsfinancial information understanding
Soft Skills
client servicecommunication skillscritical thinkingorganizational skillstime managementrelationship buildingcollaborationempathy