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Student Opportunities – Technology & Operations, Business Support
RBCBusiness Support Co-op at RBC analyzing business requirements and supporting IT solutions development. Collaborating with various teams and creating documentation in a dynamic environment.
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.
- Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.
- End-to-end collaborative gathering and documentation of information.
- Experience creating process documents & end-user documentation and training.
- Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.
- Create/update detailed project schedules.
- Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.
- Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.
Requirements
What you’ll need- Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.
- Leadership acumen and a passion to apply it in a dynamic business environment.
- Excellent interpersonal and highly developed communication skills (verbal and written).
- Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
- Strong MS Office skills – Word, Outlook, Excel, and PowerPoint.
- Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).
- Capability to manage multiple priorities across a number of assignments and prioritize effectively.
- Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite.
- Knowledge of Risk Assessment & Quantification methodologies.
- Experience creating process documents.
- Understanding of multimedia/interactive design principles.
- Experience working with brand standards and delivering on brand strategy.
Benefits
Comp & perks- Network and build lasting relationships with students from diverse backgrounds from across Canada.
- Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance.
- Leaders who support your development through coaching and learning opportunities.
- Work in a dynamic, collaborative, progressive and highly performing team.
- Ability to make a difference and lasting impact.
- Enjoy a comfortable work environment with the option to dress casually.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringdocumentationuse casesprocess documentationmultimedia designrisk assessmentquantification methodologiesSystem Development Life Cycle (SDLC)Project Management Framework (PMF)
Soft Skills
leadershipinterpersonal skillscommunication skillscreative thinkinganalytical thinkingself-drivenability to manage multiple prioritiescollaborationproblem-solvingadaptability