Relationship Manager, Commercial Accounts

RBC

Relationship Manager providing tailored financial advice and managing client relationships in Commercial Banking. Aiming to grow client enterprises through collaboration with RBC advisors and specialists.

Posted 4/29/2026full-timeLangley • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice
Be on your client’s path, visiting your clients on-site to gain a thorough understanding of their business objectives and operations

Requirements

What you’ll need

Experience in exceptional client relationship management and client service
Ability to complete needs-based discovery and solution development to provide Commercial clients with advice for their day-to-day banking operations
Excellent communication, time management and organizational skills
Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)
Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions (Nice-to-have)
Familiarity with Commercial Banking systems (Nice-to-have)
Knowledge of a broad array of business and personal financial products and services (Nice-to-have)
University degree, ideally in commerce, business administration, or related experience

Benefits

Comp & perks

A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Competitive compensation
Opportunity to build close relationships, do challenging work, and work towards personal and professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client relationship managementneeds-based discoverysolution developmentfinancial analysiscredit structuringbanking solutions

Soft Skills

communicationtime managementorganizational skills