Manager, Process Owner – Accounting Services

RBC

Managing Accounting Services processes and delivering transformational changes at RBC Finance Operations. Leading teams and collaborating on strategic initiatives with a focus on process efficiency and effectiveness.

Posted 4/29/2026full-timeHalifax • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Performs full analysis and execution of process reviews (detailed data-based analysis, root cause identification, process mapping, controls identification, gap analysis, recommendations, implementation, documentation) to eliminate unnecessary steps and improve overall performance of Accounting Services related processes
Documents business requirements, performs data gathering, develops test cases, and coordinates end-to-end rollouts
Creates End to End Process Maps and provides walk throughs to various stakeholders such as Internal Audit, Risk, Controls and Governance teams
Leads SOP updates and governance efforts to ensure compliance with enterprise procedure review policies
Reviews Self-Identified Issues, Audit Notes, Operational Risk Events to bridge process gaps and eliminate risk exposures through strategic solutions
Represents the business in enterprise program workshops, providing inputs and insights
Identifies opportunities for efficiencies, including optimization and transformation through more effective use of enablers/ levers around AI and automation
Implements automation and technology solutions and/or work with IT partners to streamline processes and eliminate non-value added activities
Anticipates operational risks and issues and tracks to resolution
Designs and documents internal controls to mitigate risks identified through process reviews
Promotes innovative or improved methods to achieve targets
Collaborates with business partners, colleagues and stakeholders to strengthen relationships, and implement business solutions and best practices
Continuously seeks opportunities for improvement and innovation
Prioritizes improvement opportunities for greatest impact, based on continuous oversight of quality, escalations, and stakeholder feedback
Raises, tracks and works to the resolution of issues/conflicts; escalates to others as appropriate
Assesses ambiguous situations and provides clarity to stakeholders as required

Requirements

What you’ll need

University degree or equivalent experience (Business / Accounting preferred)
3+ years experience with E2E process review, process mapping, documentation, and remediation planning
Strong understanding of Accounts Payable/Receivable, Fixed Assets, Journal Postings, and Payment Functions
Project management and planning skills
Strong oral and written communication skills
Strong adaptability and resilience skills in dynamic environments
Strong collaboration and stakeholder management skills
Confidence in decision making and strategic planning
Sense of urgency with ability to handle multiple demands
Strong Excel skills and Powerpoint skills
Critical thinking
Solid knowledge of implementing Controls and Risk assessment frameworks
Change management minded
Experience with Large data
SOX Controls knowledge to meet process requirements
Operational /process background with exposure to LSS (Lean Six Sigma) or process re-engineering preferred
Interest in AI solutions applied to process optimization

Benefits

Comp & perks

An inclusive workplace that has diverse perspectives
Opportunities for improvement and innovation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

E2E process reviewprocess mappingdocumentationremediation planningAccounts PayableAccounts ReceivableFixed AssetsJournal PostingsPayment FunctionsSOX Controls

Soft Skills

project managementoral communicationwritten communicationadaptabilityresiliencecollaborationstakeholder managementdecision makingstrategic planningcritical thinking

Certifications

Lean Six Sigma