Assistant Branch Manager
RBC
full-time
Posted on:
Location Type: Office
Location: Laval • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
About the role
- Ensure high employee engagement through talent management, development and career planning
- Deliver results through strong sales management routines and coaching ability
- Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
- Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
- Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
- Leverage partners to establish both internal and external working relationships to support business objectives
- Address local community needs through appropriate recruitment and management practices
Requirements
- Minimum of 2 years’ experience in a people management /coaching role within the financial industry
- Proven success in business growth, as well as establishing community and client relationships
- At least 2 years of licensed mutual fund sales experience within the last 3 years
- Mutual Funds accreditation (IFIC or CSC)
- Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI , or ability to write the exam within 4 months of start date
- Bilingualism (English and French) required , as you will regularly serve our clients with English and French-speaking needs.
Benefits
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits , and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
people managementcoachingbusiness growthmutual fund salesclient relationship managementproblem resolutiondigital enablementmultichannel usage
Soft skills
employee engagementsales managementoperational effectivenessteam performanceclient experiencecommunity engagementrelationship buildingadvocacy
Certifications
Mutual Funds accreditation (IFIC or CSC)mutual fund branch management exam (BCO)