Manager, AI Strategy
RBC
full-time
Posted on:
Location Type: Office
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support, build and refine the overall AI strategy for Digital & Personal Distribution through a broad range of activities including roadmap development, business casing, research and more.
- Work closely with research & design teams to gather insights and feedback from our internal stakeholders (AC & Regional Banking leaders, advisors and other RBC employees) to identify new AI opportunities, new capabilities and integration points.
- Perform comprehensive strategic review and analyses to gather insights and feedback on product benefits, user pain points, and key trends to support both the current and future state roadmaps.
- Maintain a competitive advantage through researching business and technology trends across industries, and communicating competitive benchmarking and industry insights to various audiences.
- Continuously identify opportunities for process improvement and innovation, driving efficiency and effectiveness.
Requirements
- Undergraduate degree in business, engineering, or related fields
- Strong written and oral communication skills along with strong presentation skills.
- Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.
- Strong organizational, project management and time management skills.
- Intellectual curiosity, robust problem solving, and strong data analysis skills
- Demonstrated ability in using MS PowerPoint, Excel and Word
- Comfortable working in ambiguous situations
- Experience with new/emerging businesses and digital business models (Nice-to-have)
- Knowledge of Contact Centre Technologies (Nice-to-have)
- Experience in digital, technology, risk management, channel analysis and/or product management (Nice-to-have)
- Generative AI knowledge / experience (Nice-to-have)
- MBA or equivalent degree (Nice-to-have)
Benefits
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to take on progressively greater accountabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisproject managementbusiness casingroadmap developmentprocess improvementgenerative AI
Soft skills
written communicationoral communicationpresentation skillsdeadline-drivenresults-orientedorganizational skillstime managementproblem solvingintellectual curiosity
Certifications
MBA