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Tech Stack
Tools & technologiesDNSMacOSPython
About the role
Key responsibilities & impact- Own the employee technology experience end to end in a primarily Mac environment, fixing problems and eliminating the conditions that cause them.
- Manage the full MacBook fleet: procurement, provisioning, inventory, hardware refresh, and decommissioning
- Own MDM and zero-touch provisioning (Kandji/FleetDM, Apple Business Manager) so new devices configure automatically on first boot
- Administer Okta and identity lifecycle: provisioning, MFA, SSO integrations, and Okta Workflows, plus secrets management (1Password/Infisical)
- Administer the core SaaS stack (Google Workspace, Slack, Notion, Jira) and automate user lifecycle management via APIs, while tracking licenses and spend
- Run seamless onboarding and offboarding: automated workflows that get new hires fully configured on day one and cleanly deprovision departing employees
- Drive proactive reliability and automation: monitor device health and access patterns, build self-healing scripts, and treat recurring issues as engineering problems to solve permanently
- Support compliance and documentation: maintain security baselines, build an AI-powered self-service knowledge base, and own IT runbooks and internal comms
- Co-manage our secure network access tools (Cloudflare Access, iBoss) and network/firewall policy with your Infrastructure teammates
Requirements
What you’ll need- 4–6 years of IT experience at a technology company, with a service-oriented mindset. You measure success by how unblocked your colleagues are.
- Hands-on MDM experience managing a MacOS fleet (Kandji, FleetDM, or similar), including Apple Business Manager and zero-touch provisioning
- Solid Okta administration: SSO, MFA, Lifecycle Management, and Workflows, plus SCIM provisioning across SaaS tools
- Strong scripting and automation skills (Bash, Python, or similar)
- Experience administering a secrets management platform (1Password, Infisical, or similar) and proficiency with the Google Workspace admin console, APIs, and Jira
- Familiarity with secure network access platforms (Cloudflare Access, iBoss, or similar) and strong network troubleshooting skills (DNS, DHCP, VPN, Wi-Fi)
- Experience running a ticketing system (Zendesk, Jira Service Management, or similar)
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Raya Website LinkedIn All Job Openings 51 - 200 employees 🌍 Social Impact 👥 B2C 📱 Media Social Impact
- B2C
- Media Raya is a private, membership-based community that connects celebrities, influencers, and other professionals through a social networking app. Known for its exclusivity and discretion, Raya offers a platform for networking and social interaction among its elite members. It is often referred to as a 'Tinder for the famous,' offering both dating and professional connection opportunities. IT Engineer Job not on LinkedIn 🔥 2 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Own the employee technology experience end to end in a primarily Mac environment, fixing problems and eliminating the conditions that cause them.
- Manage the full MacBook fleet: procurement, provisioning, inventory, hardware refresh, and decommissioning
- Own MDM and zero-touch provisioning (Kandji/FleetDM, Apple Business Manager) so new devices configure automatically on first boot
- Administer Okta and identity lifecycle: provisioning, MFA, SSO integrations, and Okta Workflows, plus secrets management (1Password/Infisical)
- Administer the core SaaS stack (Google Workspace, Slack, Notion, Jira) and automate user lifecycle management via APIs, while tracking licenses and spend
- Run seamless onboarding and offboarding: automated workflows that get new hires fully configured on day one and cleanly deprovision departing employees
- Drive proactive reliability and automation: monitor device health and access patterns, build self-healing scripts, and treat recurring issues as engineering problems to solve permanently
- Support compliance and documentation: maintain security baselines, build an AI-powered self-service knowledge base, and own IT runbooks and internal comms
- Co-manage our secure network access tools (Cloudflare Access, iBoss) and network/firewall policy with your Infrastructure teammates 🎯 Requirements
- 4–6 years of IT experience at a technology company, with a service-oriented mindset. You measure success by how unblocked your colleagues are.
- Hands-on MDM experience managing a MacOS fleet (Kandji, FleetDM, or similar), including Apple Business Manager and zero-touch provisioning
- Solid Okta administration: SSO, MFA, Lifecycle Management, and Workflows, plus SCIM provisioning across SaaS tools
- Strong scripting and automation skills (Bash, Python, or similar)
- Experience administering a secrets management platform (1Password, Infisical, or similar) and proficiency with the Google Workspace admin console, APIs, and Jira
- Familiarity with secure network access platforms (Cloudflare Access, iBoss, or similar) and strong network troubleshooting skills (DNS, DHCP, VPN, Wi-Fi)
- Experience running a ticketing system (Zendesk, Jira Service Management, or similar) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs IT/Helpdesk Supervisor 🔥 3 hours ago Ledgebrook 51 - 200 💸 Finance 💳 Fintech Website LinkedIn All Job Openings IT Helpdesk Supervisor managing technical support operations for remote workforce at InsurTech startup. Leading helpdesk team and optimizing IT processes for effective service delivery. 🇺🇸 United States – Remote 💰 Series B on 2024-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support Help Desk Customer Service Advisor 🔥 5 hours ago Encoura 51 - 200 📚 Education ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Help Desk Customer Service Advisor role focused on IT support for clients remotely. Responsibilities include troubleshooting, documentation, and customer interaction to ensure optimal system performance. 🇺🇸 United States – Remote 💵 $15 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support Enterprise Architect – DLA EAS 🔥 9 hours ago Information Technology Strategies, Inc 51 - 200 🏛️ Government 🔒 Cybersecurity 🏢 Enterprise Website LinkedIn All Job Openings Enterprise Architect providing high-level architectural expertise for DLA projects within IT-Strat. Advising on technology purchases and managing enterprise architecture solutions. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 💻 IT Support Senior Enterprise Architect 🔥 23 hours ago Arch Capital Group Ltd. 5001 - 10000 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Senior Enterprise Architect reviewing technologies and supporting IT governance at Arch. Collaborating across teams to transform the organization into an AI centric enterprise. 🇺🇸 United States – Remote 💵 $200k - $235k / year ⏰ Full Time 🟠 Senior 💻 IT Support Senior IT Infrastructure Manager 🕒 Yesterday Leidos 10,000+ employees 🔒 Cybersecurity 🔬 Science Website LinkedIn All Job Openings Senior IT Infrastructure Manager overseeing infrastructure operations supporting SEC ISS2 contract and SEC OIT mission objectives. Managing service delivery, incident response, and continuous service improvement. 🇺🇸 United States – Remote 💵 $92.3k - $166.8k / year ⏰ Full Time 🟠 Senior 💻 IT Support 🦅 H1B Visa Sponsor View More IT Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
MDMzero-touch provisioningOkta administrationMFASSOscriptingautomationnetwork troubleshootingGoogle WorkspaceAPIs
Soft Skills
service-oriented mindsetproblem-solvingcommunicationcollaborationreliabilityproactivedocumentationonboardingoffboardingautomation