SAP Operations Analyst

Ravago

SAP Operations Analyst responsible for supporting the SAP S/4 HANA system and collaborating with technical teams. Ensuring smooth operation and high-quality support in IT department.

Posted 6/28/2026full-timeArendonk • 🇧🇪 BelgiumMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SAP S/4 HANA system support, including performance monitoring, troubleshooting, and configuration changes. Proficient in collaborating with cross-functional teams and maintaining documentation to ensure effective service delivery.

Highest-signal resume keywords

SAP S/4 HANA SupportTroubleshooting SkillsServiceNow ITSMSAP Module Knowledge (SD, MM, FI, PP, EH&S)Fluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SAP System Performance MonitoringBasic Configuration ChangesInterface Error AnalysisDocumentation MaintenanceKnowledge Base Development

Soft Skills

Organizational SkillsClear CommunicationTeam CollaborationProblem AnalysisMotivated to Help

Tools & Technologies

ServiceNow

Certifications & Qualifications

HBO BachelorWO Bachelor/Master

Industry Keywords

IT Service ManagementContinuous Service DeliveryTicket EscalationRemote Team CollaborationBusiness Impact of IT

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Provide support on the SAP S/4 HANA system.
Monitor SAP system performance and proactively identify potential issues before they impact users.
Perform initial analysis of interface errors and coordinate with integration teams when needed.
Execute basic configuration changes.
Collaborate with business, architectural and technical teams to define and test enhancements and fixes.
Ensure proper routing and follow-up of tickets requiring escalation to external vendors or internal expert teams.
Ensure continuous service delivery aligned with agreed service levels.
Track and document known issues, workarounds, and solutions for internal knowledge base use.
Maintain and update documentation to ensure a stable environment.
Inform, train and guide key-users to ensure that systems are used in the best possible manner and as efficiently as possible.
Develop and update FAQ and knowledge base documentation.
Stay well informed about new developments.
Utilize ServiceNow as the ITSM platform.

Requirements

What you’ll need

Has experience with SAP and preferably also with interfaces from SAP to other systems.
Is well organized and able to analyse a problem in a short timeframe.
Possesses strong troubleshooting skills with the ability to distinguish between functional and technical issues.
Is motivated to help people facing IT challenges.
Communicates clearly with business users, SAP consultants and technical IT specialists.
Shows an eagerness to dive into SAP modules (e.g., SD, MM, FI, PP, EH&S , ...) and gradually build additional functional knowledge.
Feels comfortable working with remote teams and collaborating across different time zones.
Understands the impact of IT on business.
Loves to work in a team.
Is fluent in English, fluency in the local language is a strong advantage.
Holds an HBO Bachelor or WO Bachelor/Master.

Benefits

Comp & perks

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