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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management and business development skills within the travel industry, with a focus on B2B partnerships and market analysis. Proficient in data-driven decision-making and effective communication across diverse cultural contexts.
Highest-signal resume keywords
Account ManagementBusiness DevelopmentMarket AnalysisFluent in EnglishProactive Team Player
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data-Driven Decision-MakingTransaction ProcessingCRM ReportingPerformance MetricsB2B Travel Networks
Soft Skills
ProactiveAmbitiousMotivatedResults-FocusedAction-Oriented
Industry Keywords
Travel IndustryTour OperatorsTravel AgenciesTravel Management CompaniesOTAs
About the role
Key responsibilities & impact- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Position the brand within the travel trade through ongoing product presentations and networking events;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems.
Requirements
What you’ll need- **Relevant Experience**. Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry.
- **Market Knowledge**. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
- **Language knowledge.** Fluent in English; Spanish is an asset, any other languages are a plus.
- **Analytical skills.** Used to data-driven decision-making, metrics-driven and good with numbers.
- **Personal skills.** Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player.
- **International mindset.** Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Benefits
Comp & perks- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
