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RateHawk

Junior Account Manager

RateHawk

Junior Account Manager developing and maintaining client relationships in Armenia for a travel-tech company that innovates in the industry.

Posted 7/1/2026full-timeRemote • 🇦🇲 ArmeniaJuniorWebsite

About the role

Key responsibilities & impact
  • You will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

Requirements

What you’ll need
  • - Expand and consolidate presence in the assigned territory;
  • - Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
  • - Collaborate with the sales team to identify and grow opportunities within the territory;
  • - Follow-up with existing and new partners in order to provide system training;
  • - Address incident issues, ensuring partners support;
  • - Payments control: oversee and ensure accuracy in transaction processing;
  • - Provide market & competitive environment analysis;
  • - Provide regular comprehensive reporting through CRM and internal systems.
  • **Key qualifications**
  • - **Relevant experience**. Ideally, 1 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in account management or business development of B2B travel companies;
  • - **Language Skills:** Advanced level of Armenian and English – you’ll need to speak and write fluently.
  • - **Personal skills. **Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
  • - **Analytical skills**. Used to data-driven decision-making, metrics-driven and good with numbers;
  • - **International mindset. **Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • - **Readiness for business trips. **10-20% of working time might be required for market visits.

Benefits

Comp & perks
  • We offer you
  • - Flexible schedules and opportunity to work remotely.
  • - Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • - Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • - Partial compensation for participating in external training and conferences.
  • - Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • - Corporate prices on hotels and travel services.
  • - MyTime Day Off - an extra non-working day without loss of compensation.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Market AnalysisTransaction ProcessingData-Driven Decision-MakingMetrics-DrivenSystem Training
Soft Skills
ProactiveMotivatedResults-FocusedTeam PlayerAction-Oriented