Junior Account Manager

RateHawk

Junior Account Manager developing and maintaining client relationships in Armenia for a travel-tech company that innovates in the industry.

Posted 7/1/2026full-timeRemote • 🇦🇲 ArmeniaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and business development within the travel industry, with a strong focus on relationship building and market analysis. Proficient in CRM reporting and transaction processing, complemented by advanced language skills in Armenian and English.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentCRM ReportingTravel Industry KnowledgeAdvanced Language Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Market AnalysisTransaction ProcessingData-Driven Decision-MakingMetrics-DrivenSystem Training

Soft Skills

ProactiveMotivatedResults-FocusedTeam PlayerAction-Oriented

Industry Keywords

B2B Travel CompaniesTravel AgenciesTour OperatorsTravel Management CompaniesOTAs

About the role

Key responsibilities & impact

You will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

Requirements

What you’ll need

- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems.
**Key qualifications**
- **Relevant experience**. Ideally, 1 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in account management or business development of B2B travel companies;
- **Language Skills:** Advanced level of Armenian and English – you’ll need to speak and write fluently.
- **Personal skills. **Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
- **Analytical skills**. Used to data-driven decision-making, metrics-driven and good with numbers;
- **International mindset. **Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- **Readiness for business trips. **10-20% of working time might be required for market visits.

Benefits

Comp & perks

We offer you
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.