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About the role
Key responsibilities & impact- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Position the brand within the travel trade through ongoing product presentations and networking events;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems;
- Maximize and develop API deals with the potential and existing partners.
Requirements
What you’ll need- - **Relevant Experience**. Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry;
- - **Market Knowledge**. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
- - **Language knowledge.** Fluent in Romanian language and advanced English;
- - **Travel Requirements. **Up to 30% of travel time may be required;
- - **Analytical skills.** Used to data-driven decision-making, metrics-driven and good with numbers;
- - **Personal skills.** Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
- - **International mindset.** Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- - Competence in API technology deals is a plus.
Benefits
Comp & perks- - Flexible schedules and opportunity to work remotely.
- - Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- - Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- - Partial compensation for participating in external training and conferences.
- - Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- - Corporate prices on hotels and travel services.
- - MyTime Day Off - an extra non-working day without loss of compensation.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementcustomer managementbusiness developmentAPI technologydata analysistransaction processingreportingmarket analysisperformance metricsB2B sales
Soft Skills
proactiveambitiousmotivatedaction-orientedresults-focusedteam playeradaptabilitycommunicationnetworkingcultural awareness