RateHawk

Account Manager

RateHawk

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida, Maryland, New York, Pennsylvania, Virginia, West Virginia • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Expand and consolidate presence in the assigned territory;
  • Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
  • Collaborate with the sales team to identify and grow opportunities within the territory;
  • Follow-up with existing and new partners in order to provide system training;
  • Position the brand within the travel trade through ongoing product presentations and networking events;
  • Address incident issues, ensuring partners support;
  • Payments control: oversee and ensure accuracy in transaction processing;
  • Spend approximately 20% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
  • Provide market & competitive environment analysis;
  • Provide regular comprehensive reporting through CRM and internal systems;
  • Maximize and develop API deals with the potential and existing partners.

Requirements

  • **Relevant Experience.** Minimum of __**2 years**__ of successful experience in account management or business development of B2B companies within the travel industry;
  • **Market Knowledge.** In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
  • **Language knowledge.** Fluent in English;
  • **Travel Requirements.** Up to 20% of travel time may be required;
  • **Analytical skills.** Used to data-driven decision-making, metrics-driven and good with numbers;
  • **Personal skills.** Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player;
  • **International mindset. **Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • **Location: **Must be based in the East Coast (FL, PA, GA, WV, MD, NY, DE)
  • Competence in **API technology **deals is a plus.
Benefits
  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementbusiness developmentdata-driven decision-makingmetrics-driven analysisAPI technology
Soft skills
proactiveambitiousmotivatedaction-orientedresults-focusedteam-player