Student Payment Specialist

Rasmussen University

Student Payment Specialist at Rasmussen University assisting students with financial matters and collaborating with financial aid staff on payment plans and collections. Providing exceptional customer service and maintaining student account privacy under federal FERPA regulations.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesEntry LevelWebsite

About the role

Key responsibilities & impact

Assist students with detailed financial matters
Review billing/accounting specific reports regarding estimated balances
Ensure all students are issued a financial plan that will cover their out-of-pocket costs
Manage and assist with student inquiries regarding payment plans, balances due, and ledgers
Deliver payment plan email communication to students
Assist in weekly collection reporting for student payment plans
Perform other duties and responsibilities as assigned

Requirements

What you’ll need

High School Diploma required
3+ years of collections or business/accounting related work experience required
Knowledge of Fair Debt Collection Practices Act (FDCPA) is desired
Knowledge of office procedures and equipment
Knowledge of PC’s and appropriate software
Ability to interact diplomatically with a variety of individuals at various organizational levels
Knowledge of basic accounting principles and practices
Knowledge of basic budgeting procedures
Strong time management and organizational skills
Ability to maintain confidentiality of information

Benefits

Comp & perks

Scholarship opportunities for qualifying students
Flexible work hours
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

collectionsaccountingfinancial planningbudgetingreportingbillingaccounting principlesFDCPA knowledge

Soft Skills

time managementorganizational skillsdiplomatic interactionconfidentiality

Certifications

High School Diploma