Rasmussen University

Financial Aid Officer

Rasmussen University

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Implement financial aid policies as directed, ensuring compliance with state and federal regulations, audit requirements and the organization’s policies.
  • Review financial aid applications and eligibility documentation submitted by the student to determine eligibility for financial aid awards.
  • Provide information through the student information system, to admissions and advising team members, in an effort to obtain missing documentation needed from the student to complete the financial aid application.
  • Maintain minimum weekly award package completion rates as defined by Student Financial Aid leadership.
  • Maintain accurate knowledge of the organization’s products and services.
  • Remain current in the financial aid field through professional development, such as workshops, conferences, state and regional associations and course work.
  • Ensure accurate and effective representation of the organization and follow-through with prospective students, enrolled students, business community and high school officials.
  • Prepare financial aid award packages based on documentation submitted.
  • Follow processes and procedures that streamline the awarding and delivery of the aid programs.
  • Review and certify private loan applications on a weekly basis.

Requirements

  • Associate degree in Accounting, Business, Finance or related field; Bachelor’s degree preferred.
  • Minimum of one to three years of relevant experience and/or training, or equivalent combination of education and experience, preferably within a financial aid, finance counseling or loan processing environment.
  • Strong interpersonal, written and verbal communication skills.
  • Excellent organization and time management skills with the ability to prioritize and manage multiple demands with minimal supervision; maintain records and files with precision and accuracy.
  • High level of professionalism and telephone etiquette.
  • Excellent customer service skills.
  • High aptitude for math.
  • General knowledge of the higher education industry preferred, but not required.
  • Proficiency in Microsoft Office Suite, with an emphasis on Outlook, Word, Excel, and PowerPoint.
  • Working knowledge of financial software, CampusNexus, preferred.
  • Strong command of the English language, in both oral and written form.
Benefits
  • Professional development opportunities
  • Commitment to diversity, equity, and inclusion
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial aid policiesfinancial aid applicationseligibility documentationaward package preparationprivate loan applicationsmathematics
Soft Skills
interpersonal skillswritten communicationverbal communicationorganization skillstime managementcustomer serviceprofessionalismtelephone etiquette