Installation Technician

Raptor Technologies

Installation Technician for Raptor Technologies deploying Bluetooth solutions across customer sites. Responsible for installation, configuration, and technical support for safety technology.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in hardware installation and troubleshooting, with a strong focus on customer service and effective communication. Proficient in using technology for planning and documentation, while adhering to safety and compliance standards in various environments.

Highest-signal resume keywords

Hardware InstallationTroubleshooting ExperienceCustomer Service SkillsIoT Device ExperienceField Service Work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Low-Voltage WiringInstallation Tools ProficiencyDigital DocumentationBeacon InstallationSystem Functionality TestingSafety ComplianceTechnical Problem-SolvingInstallation Layout PlanningEnvironmental AdaptabilityAttention to Detail

Soft Skills

Professional CommunicationTime ManagementCustomer InteractionIndependent WorkProblem-Solving

Tools & Technologies

IPadMobile AppsDigital WorkflowsInstallation EquipmentBluetooth BeaconsMounting Equipment

Industry Keywords

Regulated EnvironmentsField ServiceCustomer-Centric RoleInstallation StandardsEnvironmental Conditions

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Travel 100% of the time to customer locations across assigned regions (air and/or road travel required).
Install indoor Bluetooth beacons using 3M adhesive and follow precise placement specifications to ensure optimal performance.
Use an iPad or mobile device to plan installation layouts, register beacons and gateways, and complete digital workflows/documentation.
Install outdoor beacons and related hardware, including mounting equipment in varying environmental conditions.
Safely work on ladders and handle installation tools, ensuring compliance with safety procedures and site requirements.
Troubleshoot basic hardware issues and verify beacon and gateway functionality after installation.
Communicate effectively with customers, onsite contacts, and internal teams regarding project progress and any issues encountered.
Test, validate, and verify installed hardware, software, and system functionality to ensure optimal performance, reliability, and compliance with installation standards before project completion.

Requirements

What you’ll need

Ability and willingness to travel 100%, including occasional short-notice trips.
Comfortable using technology such as iPads, mobile apps, and digital documentation tools.
Experience with hardware installation, field service work, low-voltage wiring, or similar hands-on technical roles (preferred but not required).
Ability to perform the physical demands of the position, including climbing ladders, lifting and carrying installation equipment, standing and walking for extended periods (up to 9 hours per day), traversing large school campuses, and working in a variety of indoor and outdoor environments, including warm weather conditions. Strong attention to detail, time management, and problem-solving skills.
Professional communication and customer service abilities.
1+ years of software, hardware, and networking troubleshooting experience.
1+ years of experience in a customer-centric role.
Experience with IoT devices or systems design is a plus.
Experience working in highly regulated environments (e.g., schools, healthcare, government).
Ability to follow detailed written installation instructions or diagrams.
Ability to work independently with minimal supervision.

Benefits

Comp & perks

Remote-first philosophy
Flexible paid time off
11 Paid holidays per year
Workplace flexibility
Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
Company paid life insurance, STD, and LTD
Pet insurance