Senior Product Manager – Safety Training, Compliance
Raptor Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
CloudSDLC
About the role
- Collaborate with the Product Management team and stakeholders to understand customer, business and market needs; ensure alignment with product portfolio vision and the portfolio roadmap for our safety training and compliance suite plus legacy PublicSchoolWORKS.
- Develop and own the product strategy to increase customer adoption and drive new sales, leveraging a cloud-based, mobile enabled SaaS platform.
- Partner with Product Marketing to understand market needs, direction, trends, and competitive market forces
- Work directly with customers to understand their current needs and leverage these relationships in validating product direction and ideas.
- Interface and engage with our client services and professional services teams to understand and address faster time to implementation and improved customer experience.
- Evaluate and understand strategic customer and market needs to inform the prioritization of sprint planning and the direction of product roadmaps
- Utilize Agile best practices to collaborate with engineering and design leads in the definition and prioritization of customer and internal user requirements, technical debt, security vulnerabilities, system bugs, and any other necessary work to establish a groomed backlog of work for product development.
- Utilize product discovery techniques and metrics to evaluate and understand product usage, risk, data, and analytics to inform product decision making
- Develop and deliver on realistic, aggressive delivery timelines in coordination with product management, development, creative and other stakeholders
- Provide overall product leadership to resolve any impediment across the whole product life cycle for Hosting, Support, Marketing, Training, and Sales which are preventing the achievement of desired outcomes
- Manage the product life cycle from conception through release, organizational readiness, go-to-market, and beyond to ensure adoption and monetization goals are achieved for the customer and Raptor
- Define and communicate the product vision and roadmap for short-term, mid-term, and long-term horizons
- Maintain a high degree of communication across technology, development, support, implementations, sales and marketing departments in the execution of these goals
- Develop, present, and execute product plans, partnering strategies, product positioning, white papers, product briefs, sales training, partner training and competitive analysis
- Service as the subject matter expert for your product; participate in and give presentations, and demonstrations internally as well as at conferences, training sessions, customers, and partners
- Travel as needed to attend conferences, assist the sales team, speaking engagements, and product team meetings
- Other relevant projects, as needed
Requirements
- Approximately 10 years of Software Product Management experience
- Experience in K12 is strongly preferred
- Bachelor’s Degree in Computer Science, Engineering, Business, or related discipline. Education requirements may be satisfied with commensurate experience
- Strong experience in SaaS and cloud-based products a must
- Strong agile SDLC experience a must (with use of JIRA, Atlassian, Confluence)
- Mobile ecosystem a plus
- Strong leadership and project management skills
- Highly organized with the ability to prioritize and track multiple tasks to successful completion
- Ability to effectively present and interact with all levels up to executive-level management
- Strong verbal and written communication skills, strong analytical, technical and problem-solving skills, ability to manage multiple projects simultaneously, flexibility and adaptability to change, strong decision-making and critical thinking skills
- Enjoy working in highly active and collaborative cross-functional agile product team environment
- Understanding of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns
- Highly responsive and participates proactively and constantly in the team activities
- Strong ownership of your product and ability to lead the team through peer collaboration and influencing others to deliver quality solutions in a timely manner
- Proven ability to analyze and synthesize information and convert it into actionable plans and business cases
Benefits
- Remote-first philosophy
- Flexible paid time off
- Paid parental leave
- 11 Paid holidays per year
- Workplace flexibility
- Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
- 401(k) employer contribution to help you plan for the future
- Company paid life insurance, STD, and LTD
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Software Product ManagementSaaScloud-based productsAgile SDLCuser-centered designproduct strategyproduct lifecycle managementdata analyticsproduct discovery techniquesproject management
Soft skills
leadershiporganizational skillscommunication skillsanalytical skillsproblem-solving skillsflexibilityadaptabilitydecision-makingcritical thinkingcollaboration