About the role
- Serve as the Inbound SDR team’s escalation point as needed and/or when a tie-breaking decision is needed
- Collaborate with the Sales Development leadership team on process and procedure creation and improvement
- Lead routine team meetings to ensure clear communication and coordination
- Lead a work review process to ensure effectiveness and quality
- Hold regular one on one and performance management conversations with Inbound SDR team members
- Ensure team is properly trained and developing skills necessary for meeting future goals and becoming prepared for future growth in the Company
- Provide mentorship and feedback to team that champions exceptional prospect experience
- Help translate high-level department goals into team and individual goals for staff; report on progress in the form of team performance metrics
- Maintain a world-class culture of responsibility and accountability, including effective coaching, recognition, and upholding performance standards
- Participate in the hiring process by conducting interviews and making recommendations for employment
- Other daily execution as needed, ensuring cross-dept collaboration & communication
Requirements
- Pattern of success in an SDR position, ideally in K12 SaaS
- Demonstrated ability to effectively communicate, mentor, and influence in a peer group
- Pragmatic with above-average problem-solving and creative solutioning abilities
- Strong business acumen
- Excellent mentoring, coaching and leadership skills (formally or informally)
- External candidates must have SDR leadership experience
- Remote-first philosophy
- Flexible paid time off
- Paid parental leave
- 11 Paid holidays per year
- Workplace flexibility
- Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
- 401(k) employer contribution to help you plan for the future
- Company paid life insurance, STD, and LTD
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationmentoringinfluencingproblem-solvingcreative solutioningbusiness acumencoachingleadershipteam managementperformance management