Senior Site Reliability Engineer

RapidSOS

Senior Site Reliability Engineer responsible for performance and reliability of technology powering emergency response. Working across infrastructure and application layers to enhance system reliability and resilience.

Posted 4/21/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $160,000 - $195,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDistributed SystemsDNSKafkaKubernetesPythonRabbitMQ

About the role

Key responsibilities & impact

Own performance and reliability outcomes: Ownership of how application-level decisions create system-level impact
Design for system resilience: Responsibility for strengthening reliability through proactive design decisions
Build observability into system behavior: Proactively instrument services with structured logging
Own incidents from signal to resolution: Ownership of production issues from first signal through resolution
Work across the stack without a permission slip: You’ll work across infrastructure-as-code, container orchestration, CI/CD pipelines, and service-level application code

Requirements

What you’ll need

5+ years of professional engineering experience with deep expertise in Python
Real cloud infrastructure experience with AWS: networking, managed databases, cost implications of traffic routing decisions, IAM, DNS-based routing and failover
Hands-on kubernetes experience with containerized workloads in production across EKS, ECS, or Fargate
Strong understanding of distributed systems and how they fail
Experience operating high-throughput messaging systems (RabbitMQ, Kafka, AWS SNS / SQS, etc.)
Experience building or improving observability through logging, metrics, and alerting
Demonstrable experience in using AI to safely and securely enhance velocity, improve reliability and recoverability of services
Strong proficiency in coding best practices – ability to write clean, maintainable, and testable code
Demonstrated expertise in problem solving

Benefits

Comp & perks

Competitive salary and benefits and equity participation
A dynamic, flexible and fun start-up work environment with a highly talented team

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonAWSKubernetesEKSECSFargateRabbitMQKafkaAWS SNSAWS SQS

Soft Skills

problem solvingownershipproactive designobservabilityreliabilitycommunication