Clinical Success Consultant

RapidAI

Clinical Success Consultant helping hospitals adopt RapidAI’s clinical imaging AI platform. Guiding onboarding, workflow optimization, analytics, training, renewals, and customer growth.

Posted 8/4/2026full-timeRemote • Colorado, Iowa, Kansas, Minnesota, New Mexico, New York, North Dakota, South Dakota • 🇺🇸 United StatesMid-LevelSenior💰 $109,999 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in disease-specific clinical care and customer success, with a strong focus on neurovascular leadership and the ability to analyze data for decision-making. Proficient in developing workflows and training programs while maintaining strong relationships with hospital stakeholders.

Highest-signal resume keywords

Disease-Specific LeadershipClinical Care ExperienceAdvanced Disease-Specific CertificationData Analysis ProficiencyCustomer-Facing Presentation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Disease-Specific Program KnowledgeEnd-to-End Workflow DesignData AnalyticsMobile Adoption MonitoringClinical Success Project Contribution

Soft Skills

Exceptional Presentation SkillsProblem-Solving ApproachTeam-Oriented CollaborationFlexibility to AdaptAbility to Navigate Ambiguity

Tools & Technologies

Microsoft OfficePowerPointExcelWord

Certifications & Qualifications

BS/MS in NursingSCRN CertificationCCRN Certification

Industry Keywords

Hospital Customer SuccessNeurovascular LeadershipMedical Device ExperienceSaaS Clinical ExperienceAHA Guidelines

About the role

Key responsibilities & impact

Support internal users and external customers with product training, disease-specific program knowledge, and care-milestone expertise
Guide hospital customers through onboarding and launches for Rapid mobile, web app, Insights, and new products
Maintain relationships with hospital stakeholders as the primary contact for inquiries and product support
Design and develop end-to-end workflows for disease-specific content
Track AHA guidelines, industry standards, and disease-specific workflow trends
Monitor and analyze hospital usage, mobile adoption, and workflow data to identify issues and optimization opportunities
Analyze customer adoption issues and competency gaps, then design interventions
Use data analytics for territory analysis and create and present Quarterly Business Reviews
Develop client success stories and testimonials
Collaborate with sales on renewals, upselling, and cross-selling
Contribute to cross-functional Clinical Success projects

Requirements

What you’ll need

BS/MS in Nursing
3+ years of disease-specific leadership or hospital customer success experience
Strongly preferred neurovascular leadership, preferably as a stroke program coordinator or manager
5 years of disease-specific acute clinical care experience, including Stroke, PE, STEMI, or emergency department leadership
Previous medical device/SaaS clinical experience is a bonus
Advanced disease-specific certification such as SCRN or CCRN is strongly preferred
Proficiency in Microsoft Office, including PowerPoint, Excel, and Word
Ability to aggregate and analyze data for decision-making and presentations
Exceptional customer-facing and presentation skills
Ability to navigate ambiguity and manage multiple projects
Flexibility to adapt to changing work environments
Ability to work in a team-oriented environment
Hands-on, detail-oriented problem-solving approach
Willingness to work with new tools and technology
Must be physically located in MN, IA, CO, NM, NE, KS, AR, North Dakota, or South Dakota
Ability to travel at least 25% within the assigned territory

Benefits

Comp & perks

Salary range of $110,000–$125,000 per year
Potential eligibility for equity awards
Potential eligibility for short-term incentives