Director of Global Sales Operations – Enablement

Rapid Micro Biosystems

Director of Sales Operations & Enablement responsible for strategic sales support at Rapid Micro Biosystems. Managing data reporting, CRM, and training lifecycle to drive revenue growth.

Posted 4/20/2026full-timeLexington • Massachusetts • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Responsible for the strategic development, implementation, and measurement of all sales support functions.
Ensure the sales organization has the analytical infrastructure (Ops) and the skills/content (Enablement) necessary to maximize market penetration and drive revenue growth.
Oversee data reporting, CRM management, incentive compensation, and the end-to-end training lifecycle.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, or Science.
10+ years in Sales Operations (Biotech/Pharma preferred).
10 + years in strategy development, leadership, and training delivery.
10 + years of expert-level experience with Salesforce.com (or similar CRM) and Advanced Excel.
Proven ability to conduct statistical analyses and build complex business models.
High-level presentation skills and the ability to work cross-functionally.

Benefits

Comp & perks

Equal Opportunity employer
Fast-moving environment with growth opportunities
Resources and opportunities for skill development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales Operationsstrategy developmenttraining deliverystatistical analysesbusiness modelsAdvanced ExcelCRM management

Soft Skills

leadershippresentation skillscross-functional collaboration