Rankings.io

Bilingual

• Manage a substantial caseload of pre-litigation personal injury matters from sign-up through demand and settlement, ensuring each file moves forward on schedule.
• Determine liability and analyze applicable Arizona insurance coverage, including bodily injury, MedPay, UM/UIM, and umbrella policies.
• Identify files appropriate for litigation referral or out-of-state co-counsel; coordinate handoffs and locate qualified firms in other jurisdictions when needed.
• Maintain meticulous, up-to-date documentation in the firm's case management system.
• Serve as the primary client liaison, providing regular case updates and clearly explaining the pre-litigation process, treatment options, coverage issues, fee disclosures, and settlement authority.
• Conduct new client intake meetings, gather case facts, and set expectations for the claims process.
• Resolve client questions and concerns with empathy, professionalism, and accuracy.
• Coordinate medical treatment, including issuing Letters of Protection (LOPs), placing clients with appropriate care providers, and monitoring treatment progress against case strategy.
• Review, organize, and summarize medical records, billing, and lien information.
• Negotiate and resolve medical liens, balance bills, and subrogation claims with healthcare providers and insurers.
• Draft and finalize comprehensive demand packages, including bad-faith framing letters where applicable.
• Prepare detailed settlement summaries, disbursement statements, and fee disclosure documents for client review and attorney sign-off.
• Mentor and supervise junior case managers; provide quality control on caseload assignments and serve as the escalation point on complex files.
• Partner with attorneys on complex liability investigations, recorded statements, and pre-litigation strategy.
• Identify and champion process improvements that increase efficiency, file quality, and client satisfaction.

Senior Case Manager, Bilingual: English/Spanish

SEO Marketing

• Create, edit, and proofread a high volume of AI-generated legal blogs and landing pages per day in both English and Spanish for spelling, grammar, clarity, and SEO optimization.
• Ensure legal accuracy and compliance with industry standards across English and Spanish content.
• Optimize readability and engagement, ensuring alignment with Rankings.io’s on-page SEO guidelines.
• Ensure all content follows client-specific brand and editorial guidelines.
• Work collaboratively with content managers to refine workflows and identify training needs.
• Organize, modify, and update content for accuracy and SEO best practices.
• Track and manage workload efficiently, ensuring all deadlines are met in a high-output, bilingual production environment.

Bilingual Legal SEO Content Editor

• Create, edit, and proofread a high volume of AI-generated legal blogs and landing pages per day for spelling, grammar, clarity, and SEO/GEO optimization.
• Ensure legal accuracy and compliance with industry standards.
• Optimize readability and engagement, ensuring alignment with Rankings.io’s on-page SEO guidelines.
• Ensure all content follows client-specific brand and editorial guidelines.
• Work collaboratively with the content manager to refine workflows and identify training needs.
• Organize, modify, and update content for accuracy and SEO and GEO best practices.
• Track and manage workload efficiently, ensuring all deadlines are met in a high-output environment.