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Customer Service Assistant – Relationship Center
RandoncorpAtendente na Central de Relacionamento da Randoncorp, responsável por fornecer informações em atendimento ao cliente. Oportunidade híbrida para atuar em um CSC em Caxias do Sul.
About the role
Key responsibilities & impact- Provide customer service to clients (active employees, employees on leave, and the community) within the People and Culture (HR) scope, supplying information and clarifications through service channels (in-person, phone calls, and WhatsApp), with empathy and agility;
- Process requests received via tickets, updating information in systems according to established quality standards and deadlines.
Requirements
What you’ll need- High school diploma;
- Basic Excel course or proficiency in Basic Excel;
- Experience in customer service;
- Experience in HR activities;
- Undergraduate degree in progress or completed in areas related to the role;
- Knowledge of Microsoft Office.
Benefits
Comp & perks- Hybrid work arrangement (remote and on-site)
- Opportunity for growth and development in an innovative environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceExcelMicrosoft Office
Soft Skills
empathyagility
Certifications
high school diploma