Rand McNally

Manager

• Lead and manage end-to-end Microsoft Dynamics 365 Business Central implementation
• Work closely under the direction of the CIO and in coordination with the ERP Steering Committee
• Perform hands-on configuration within Microsoft Dynamics 365 Business Central across key modules (Inventory, Supply Chain, Sales, Purchasing, Finance)
• Serve as primary point of contact for the external implementation partner
• Drive scope management and issue resolution
• Coordinate internal stakeholders and ensure business alignment throughout implementation (Data Migration, CRP, UAT)
• Provide practical, system-level input on how Business Central should be configured to support business processes
• Coordinate Conference Room Pilot (CRP) and User Acceptance Testing (UAT)
• Manage test scenarios with Implementation partner, scripts, and validation processes
• Ensure all business scenarios are properly tested before go-live
• Act as the internal Business Central SME and trusted advisor to cross-functional teams
• Guide business leaders on configuration decisions, process optimization, and system capabilities
• Ensure solution design aligns with operational scalability and long-term strategy
• Define and enforce ERP governance standards and best practices
• Oversee system configuration across modules (Finance, Supply Chain, Inventory, Sales, Purchasing, etc.)
• Troubleshoot system issues, performance concerns, integrations, and extensions
• Manage change requests, enhancements, and system improvements
• Provide ongoing ERP system administration and post-go-live support
• Lead user enablement initiatives, training programs, and adoption strategies
• Develop documentation, SOPs, and process guides
• Monitor system health and continuously improve efficiency and usability
• Coordinate integrations with CRM, analytics platforms, and external systems
• Work closely with IT and data teams to ensure data accuracy and reporting reliability
• Ensure ERP structure supports downstream analytics and business intelligence initiatives.

Enterprise Resource Planning Manager – Business Central

• Develop strategic supplier relationships and serve as a key point of contact for assigned parts and manufacturers.
• Gather and share detailed information on parts availability, costs, and market pricing.
• Gain access to competitive parts availability and pricing, providing Sales with proactive opportunities.
• Contribute to the preparation of weekly and monthly market reports for assigned products and manufacturers.
• Collaborate with Sales and Sourcing teams to optimize deals and advise on purchase and sale pricing.

Enterprise Resource Planning Manager – Business Central

Supplier Development Manager