Rampart Casino

Director of Sales

Rampart Casino

full-time

Posted on:

Location Type: Office

Location: Las Vegas • Nevada • 🇺🇸 United States

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Job Level

Lead

About the role

  • The Director of Sales functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms.
  • Manages the property's reactive and proactive group sales efforts.
  • Shares responsibility for achieving group revenue goals, guest and associate satisfaction.
  • Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process.
  • Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives.
  • Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
  • Adheres to all Company, Safety and Department policies and procedures.
  • Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations.
  • Builds brand loyalty by living the JW Marriott Core Values.
  • Responsibilities include, but are not limited, to the following: Sales & Revenue Leadership
  • Lead the property’s group sales strategy, targeting high ‑ value accounts and driving revenue across group rooms and catering.
  • Develop and manage sales budgets, forecasts, and performance metrics; ensure accurate revenue projections and consistent financial results.
  • Oversee all group sales activities, including solicitation, booking, contract execution, and on ‑ property resource deployment.
  • Create and implement comprehensive sales and marketing plans aligned with brand standards and hotel objectives.
  • Ensure seamless turnover between sales and operations, supporting flawless event execution and guest satisfaction.
  • Resolve customer issues related to the sales process and maintain high service standards in alignment with Marriott brand expectations.
  • Relationship Management
  • Build strong partnerships with off ‑ property sales teams, community partners, vendors, and internal departments to enhance market reach and guest satisfaction.
  • Develop and maintain strong client relationships by understanding customer needs, business challenges, and program expectations.
  • Support exemplary customer service throughout the sales lifecycle to drive loyalty, repeat business, and long ‑ term partnerships.
  • Collaborate closely with hotel operations to ensure consistent execution of group strategies and customer requirements.
  • Team Leadership & Talent Development
  • Direct and coach the on ‑ property sales team, setting goals, managing performance, and ensuring alignment with property and brand strategy.
  • Partner with HR to recruit, develop, and retain top sales talent while planning for future workforce needs.
  • Provide ongoing training, mentorship, and knowledge transfer to elevate team capabilities and support career growth.
  • Maintain effective processes, structures, and performance systems to optimize team efficiency and drive market share growth.
  • Share responsibility for achieving revenue goals, improving guest and associate satisfaction, and strengthening the property’s competitive position.

Requirements

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 4 years’ experience in the sales and marketing or related professional area required.
  • Possesses excellent telephone sales skills
  • Excellent selling skills and understanding of sales processes
  • Knowledge of operations
  • Demonstrated skills supervising a team
  • Group sales experience
  • Knowledge of contractual agreements and legal implications
  • Strong customer and relationship management skills
  • Effective decision-making skills
  • Good negotiation skills and strong communication skills
  • Knowledge of overall hotel operations as they affect department
  • Ability to use standard software applications and hotel systems including CI/TY
  • Preferred: 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
  • Preferred: 2 years’ experience in the sales and marketing or related professional area preferred.
Benefits
  • Valid Nevada Driver’s License

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales strategyrevenue forecastingbudget managementcontract executiongroup salescustomer relationship managementnegotiationtelephone salessales processesteam supervision
Soft skills
leadershipcustomer servicecommunicationdecision-makingteamworkmentorshiprelationship managementproblem-solvingperformance managementgoal setting
Certifications
2-year degree in Business Administration2-year degree in Marketing2-year degree in Hotel and Restaurant Management4-year bachelor's degree in Business Administration4-year bachelor's degree in Marketing4-year bachelor's degree in Hotel and Restaurant Management