Ramp

Customer Activation, Partnerships

Ramp

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $108,000 - $287,000 per year

Job Level

Mid-LevelSenior

About the role

  • Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
  • Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
  • Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
  • Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale

Requirements

  • Minimum 5 years of experience in customer success, partnerships, account management, or product operations experience
  • Familiarity with partner ecosystem operations
  • Exceptional project management and time management
  • Excellent verbal and written communication
  • Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
  • Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
  • Proven track record of exceeding quota and/or outperforming key target metrics
  • Ability to anticipate customer needs and position product solutions accordingly
  • High adaptability and ability to thrive in a fast-paced environment
Benefits
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $5,000 per year)
  • WFH stipend to support your home office needs
  • Wellness stipend
  • Parental Leave
  • Relocation support to NYC or SF (as needed)
  • Pet insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer successaccount managementproduct operationsproject managementtime managementpartner ecosystem operationstechnical troubleshootingproduct knowledgequota achievementtarget metrics
Soft skills
relationship buildingcommunicationadaptabilityproblem-solvingcustomer needs anticipationadvocacyeducation deliverycollaborationtrustworthinessinitiative