Bilingual Operations and Scheduling Virtual Assistant

RAM BPO 🐏

Bilingual Operations & Scheduling Virtual Assistant supporting day-to-day operations remotely. Key role in schedule coordination, attendance follow-up, and operations support for a collaborative team.

Posted 7/29/2026full-timeRemote • 🇨🇴 ColombiaMid-LevelSenior💰 COP 2,300,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills, with a focus on scheduling coordination and operational support. Proficient in managing multiple tasks while maintaining attention to detail and ensuring accurate record-keeping.

Highest-signal resume keywords

Fluent In English And SpanishScheduling CoordinationOperations SupportAttention To DetailProfessional Written Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingAdministrative SupportDispatch CoordinationStaffing CoordinationSpreadsheet Management

Soft Skills

Organizational SkillsFollow-Up SkillsAbility To PrioritizeCommunication Skills

Tools & Technologies

Connecteam

Industry Keywords

Operations SupportAttendance ManagementShift Coordination

About the role

Key responsibilities & impact

Schedule & Shift Coordination
Review daily and upcoming schedules
Support shift updates, call-outs, and coverage needs
Coordinate replacement coverage and communicate schedule changes
Confirm shift details, including time, location, and assigned employee
Maintain accurate scheduling records
Operations Support
Follow up on employee availability and attendance
Send reminders and operational updates
Maintain spreadsheets, trackers, and operational notes
Support additional day-to-day administrative tasks
Connecteam Administration
Review shifts, punches, and attendance information
Follow up on missing clock-ins and attendance issues
Update notes and scheduling details
Flag discrepancies requiring management review
Communication & Follow-Up
Communicate professionally with employees and managers in both English and Spanish
Escalate urgent issues such as no-shows, scheduling conflicts, or attendance concerns
Keep management informed about pending items and completed tasks

Requirements

What you’ll need

Fluent English and Spanish (written and verbal)
Previous experience in administrative support, operations support, scheduling, dispatch, staffing coordination, or similar roles
Strong attention to detail and ability to follow processes
Excellent organizational and follow-up skills
Ability to prioritize urgent matters and manage multiple tasks
Comfortable working with spreadsheets and online systems
Professional written communication skills

Benefits

Comp & perks

100% Remote
Transportation Allowance