Account Manager

Rally Health

Associate Account Manager supporting a portfolio of Medicare and Medicaid clients at One Pass Solutions, Inc. Drive client satisfaction through execution, coordination, and high-quality communication.

Posted 6/3/2026full-timeArizona, California, Colorado, Connecticut, Florida, Illinois, Kansas, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Virginia, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $63,500 - $85,500 per yearWebsite

About the role

Key responsibilities & impact

Support the Senior Account Manager in maintaining day-to-day client relationships and client satisfaction
Participate in client meetings, capturing notes, tracking action items, and driving follow-ups to completion
Ensure timely, accurate communication with clients while operating in a support capacity
Partner with Product and Implementation teams to support onboarding and deployment activities
Attend implementation and status calls and ensure alignment on timelines and deliverables
Track milestones, document updates, and follow up on open items to keep work progressing
Support execution of account plans defined by the Senior Account Manager
Coordinate across internal teams to ensure deliverables are completed on time and within scope
Track dependencies, risks, and outstanding tasks, escalating when appropriate
Support tracking of KPIs and account health metrics
Compile reporting, status updates, and performance summaries
Identify and flag risks, trends, or gaps to the Senior Account Manager
Assist in preparing client-facing materials, including account reviews and presentations
Work closely with internal stakeholders to ensure alignment and follow-through across workstreams
Gather and document client feedback
Share insights with the Senior Account Manager and internal partners to support continuous improvement
Support contract tracking, renewals, and documentation processes
Track timelines and required actions
Partner with Finance and Legal teams to ensure accuracy and timely execution
Take ownership of assigned tasks and ensure consistent follow-through to completion
Maintain strong organization across multiple priorities and deadlines
Deliver high-quality, detail-oriented work in a fast-paced environment

Requirements

What you’ll need

2–4 years’ experience in account management, client success, or a related role
Strong organizational skills and attention to detail
Demonstrated ability to manage multiple tasks and drive work to completion
Excellent written, verbal, and presentation skills
Ability to collaborate cross-functionally in a fast-paced environment

Benefits

Comp & perks

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Soft Skills

client relationship managementclient satisfactionorganizational skillsattention to detailtask managementcollaborationcommunication skillspresentation skillscross-functional teamworkproblem-solving