Principal CX Designer
Rally Health
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Arizona • United States
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Salary
💰 $150,000 - $165,000 per year
Job Level
About the role
- Champion design thinking and customer-centricity across the organization
- Set and evolve the vision for CX design and design systems
- Lead rapid prototyping and concept development for new product ideas
- Facilitate design sprints and workshops to drive innovation
- Translate customer insights into actionable design opportunities
- Govern and scale design systems and brand guidelines
- Create journey maps, service blueprints, and experience flows
- Design visual assets and storytelling materials for CX engagement
- Recommend and pilot new tools to enhance design quality and team productivity
- Collaborate with the Research team to co-create prototypes and testing materials
- Maintain internal toolkits, frameworks, and self-service resources
Requirements
- Bachelor’s degree in Design, HCI, or a related field — or equivalent professional experience in UX/CX design
- 5+ years in CX/UX design with a strong portfolio
- 2+ years in a leadership or supervisory role
- Expertise in design systems, accessibility, and inclusive design
- Proficiency in Figma, Adobe Creative Suite, Miro, and M365 tools
- Strong communication and stakeholder management skills
- Experience working in agile, cross-functional teams
- Portfolio Submission Required
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CX designUX designdesign systemsaccessibilityinclusive designprototypingjourney mappingservice blueprintsexperience flowsdesign thinking
Soft Skills
leadershipcommunicationstakeholder managementcollaborationinnovation facilitationcustomer-centricityteam productivity enhancementvision settingconcept developmentdesign governance