Senior Director, Fraud Prevention – Platform Integrity

Rakuten Viber

Senior Director leading the fraud prevention strategy, ensuring platform integrity at Viber. Overseeing fraud detection, compliance, and risk management for the global user base.

Posted 8/2/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud prevention, AML risk management, and platform integrity, with a strong focus on developing strategies to detect and reduce financial crime. Proven ability to lead cross-functional teams and communicate complex risk topics effectively to senior leadership.

Highest-signal resume keywords

Fraud Prevention SystemsAML ControlsTransaction MonitoringInvestigation WorkflowsExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud DetectionRisk ScoringCase ManagementSuspicious Activity DetectionData Analysis

Soft Skills

LeadershipJudgmentCollaborationMentoring

Tools & Technologies

DashboardsAnalyst ToolingAutomationAI-Enabled Workflows

Industry Keywords

Financial CrimePlatform IntegrityCompliance OperationsTrust and SafetyRisk Signals

About the role

Key responsibilities & impact

Continue evolving Viber’s fraud prevention and platform integrity strategy across fintech, payments, business messaging, subscriptions, partner ecosystems and platform abuse scenarios.
Lead and mature the operating model for fraud prevention, AML risk signals, financial-crime controls, investigations, escalation, measurement and response.
Own the strategy for detecting and reducing payment fraud, scams, account abuse, phishing, account takeover, suspicious behavior and other emerging risk patterns.
Build on an already high-performing platform integrity function and take it to the next level by scaling trust operations, abuse prevention, account integrity, investigation workflows, and enforcement quality across Viber’s global ecosystem.
Partner with Product, Engineering, Data, Security, Legal, Compliance, Finance, Support and business teams to align risk strategy with company priorities.
Define requirements for detection systems, risk signals, rules, models, dashboards, case queues, analyst tooling and feedback loops, while working closely with engineering teams that build and operate the platforms.
Use data, automation and AI-enabled workflows to improve investigation speed, detection quality, analyst productivity and operational scalability.
Lead, mentor and develop a team of analysts, researchers and domain experts.
Build executive visibility into key risks, including fraud exposure, prevented loss, financial-crime risk, platform abuse trends, enforcement quality, false positives and response effectiveness.
Represent the function in senior leadership discussions and translate complex fraud, AML and integrity topics into clear business decisions and priorities.

Requirements

What you’ll need

5+ years of leadership experience managing fraud, risk, investigations, AML, integrity, compliance operations or trust/safety teams.
Strong experience with fraud-prevention systems, AML controls, transaction monitoring, suspicious activity detection, case management, investigation workflows and financial-crime risk.
Deep understanding of fraud and abuse patterns such as payment fraud, mule activity, account takeover, phishing, scams, synthetic identities and platform misuse.
Experience working with data, rules, models, risk scoring, operational queues, escalation processes, dashboards and feedback loops.
Proven ability to partner with Product, Engineering, Data, Security, Legal, Compliance, Finance, Support and Operations teams.
Strong executive communication skills, including the ability to explain complex and sensitive risk topics clearly to senior leadership.
Strong judgment around false positives, user experience, business impact, regulatory exposure, operational cost and speed of response.
Fluent written and spoken English.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Rakuten Viber Website LinkedIn All Job Openings 201 - 500 employees Founded 2010 💼 Consulting 📣 Marketing 🛍️ eCommerce Consulting
Marketing
eCommerce Rakuten Viber is a communication platform that offers a variety of tools for businesses to connect with their customers, providing solutions like Viber Verification and SecurePlus Messages for enhanced security. It allows brands to set up engaging campaigns and build emotional connections with users through its super app features. With a global audience utilizing the platform for daily interactions, Rakuten Viber facilitates personal brand-to-consumer connections, driving marketing success and customer loyalty. Senior Director, Fraud Prevention – Platform Integrity Job not on LinkedIn 🔥 1 minute ago 🏢 London – Onsite ⏰ Full Time 🟠 Senior 🎪 Events Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Continue evolving Viber’s fraud prevention and platform integrity strategy across fintech, payments, business messaging, subscriptions, partner ecosystems and platform abuse scenarios.
Lead and mature the operating model for fraud prevention, AML risk signals, financial-crime controls, investigations, escalation, measurement and response.
Own the strategy for detecting and reducing payment fraud, scams, account abuse, phishing, account takeover, suspicious behavior and other emerging risk patterns.
Build on an already high-performing platform integrity function and take it to the next level by scaling trust operations, abuse prevention, account integrity, investigation workflows, and enforcement quality across Viber’s global ecosystem.
Partner with Product, Engineering, Data, Security, Legal, Compliance, Finance, Support and business teams to align risk strategy with company priorities.
Define requirements for detection systems, risk signals, rules, models, dashboards, case queues, analyst tooling and feedback loops, while working closely with engineering teams that build and operate the platforms.
Use data, automation and AI-enabled workflows to improve investigation speed, detection quality, analyst productivity and operational scalability.
Lead, mentor and develop a team of analysts, researchers and domain experts.
Build executive visibility into key risks, including fraud exposure, prevented loss, financial-crime risk, platform abuse trends, enforcement quality, false positives and response effectiveness.
Represent the function in senior leadership discussions and translate complex fraud, AML and integrity topics into clear business decisions and priorities. 🎯 Requirements
5+ years of leadership experience managing fraud, risk, investigations, AML, integrity, compliance operations or trust/safety teams.
Strong experience with fraud-prevention systems, AML controls, transaction monitoring, suspicious activity detection, case management, investigation workflows and financial-crime risk.
Deep understanding of fraud and abuse patterns such as payment fraud, mule activity, account takeover, phishing, scams, synthetic identities and platform misuse.
Experience working with data, rules, models, risk scoring, operational queues, escalation processes, dashboards and feedback loops.
Proven ability to partner with Product, Engineering, Data, Security, Legal, Compliance, Finance, Support and Operations teams.
Strong executive communication skills, including the ability to explain complex and sensitive risk topics clearly to senior leadership.
Strong judgment around false positives, user experience, business impact, regulatory exposure, operational cost and speed of response.
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