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AI Automation Engineer
Rakuten ViberAI Automation & Agent Engineer in Viber's AI Operations team leading automation projects from ideation to production. Collaborating across departments to integrate AI and automation tools for improved decision-making.
Tech Stack
Tools & technologiesJavaScriptPython
About the role
Key responsibilities & impact- Lead Automation Projects
- Partner with department leads across sales, support, finance, and HR to identify high-impact AI and automation opportunities.
- Design and build LLM-based workflows, integrating APIs, MCP servers, and internal tools.
- Develop agent-like automations and internal copilots that augment decision-making and execution.
- Own the full lifecycle — from ideation and process design through development, testing, and production launch.
- Present project plans, progress updates, and outcomes with measurable impact to stakeholders at all levels.
- Build AI Systems & Integrations
- Build robust, maintainable workflows using N8N, Claude Code, and other orchestration tools.
- Integrate across systems using REST APIs, webhooks, and external/internal tools.
- Design reusable patterns for skills, agents, and workflows that can scale across teams.
- Continuously evaluate and adopt new AI tooling, MCP capabilities, and agent frameworks.
- Maintain & Improve Live Systems
- Monitor, triage, and resolve issues across all live AI automations, copilots, and agents.
- Identify recurring failure patterns and implement systemic improvements to reliability, performance, and cost.
- Ship incremental improvements and new capabilities quickly and safely.
- Maintain clear documentation for workflows, agents, and system behavior.
- Drive AI Adoption, Skills & Governance Across Viber
- Act as the internal expert and first point of contact for employees using Claude Code and AI tools.
- Help teams build and scale AI skills — from basic usage to advanced workflows and agent design.
- Manage and optimize AI usage and performance across the organization (tokens, costs, reliability, adoption).
- Build and evolve an internal “AI control tower” — providing visibility into usage, performance, governance, and impact.
- Run onboarding sessions, workshops, and create practical guides that empower teams to work independently with AI.
- Guide teams through MCP integrations, tool configurations, and best practices.
- Stay current on Claude Code updates, new MCP capabilities, and emerging AI tooling — and proactively share relevant developments with the team.
Requirements
What you’ll need- 3+ years of experience in a technical role — automation engineering, backend development, or AI/ML operations.
- Proven ability to lead projects end-to-end, from requirements to production.
- Hands-on experience building LLM-based workflows, automations, or agents.
- Strong experience with workflow tools (N8N, Zapier, Make, Temporal, or similar).
- Solid coding skills in Python and/or JavaScript.
- Experience integrating systems using APIs, webhooks, and structured data (JSON).
- Strong communication skills — able to work closely with non-technical teams and translate needs into solutions.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Rakuten Viber Website LinkedIn All Job Openings 201 - 500 employees Founded 2010 🤝 B2B 👥 B2C 🛍️ eCommerce B2B
- B2C
- eCommerce Rakuten Viber is a communication platform that offers a variety of tools for businesses to connect with their customers, providing solutions like Viber Verification and SecurePlus Messages for enhanced security. It allows brands to set up engaging campaigns and build emotional connections with users through its super app features. With a global audience utilizing the platform for daily interactions, Rakuten Viber facilitates personal brand-to-consumer connections, driving marketing success and customer loyalty. AI Automation Engineer 🔥 52 minutes ago 🏢 Bnei Brak – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤖 Artificial Intelligence Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead Automation Projects
- Partner with department leads across sales, support, finance, and HR to identify high-impact AI and automation opportunities.
- Design and build LLM-based workflows, integrating APIs, MCP servers, and internal tools.
- Develop agent-like automations and internal copilots that augment decision-making and execution.
- Own the full lifecycle — from ideation and process design through development, testing, and production launch.
- Present project plans, progress updates, and outcomes with measurable impact to stakeholders at all levels.
- Build AI Systems & Integrations
- Build robust, maintainable workflows using N8N, Claude Code, and other orchestration tools.
- Integrate across systems using REST APIs, webhooks, and external/internal tools.
- Design reusable patterns for skills, agents, and workflows that can scale across teams.
- Continuously evaluate and adopt new AI tooling, MCP capabilities, and agent frameworks.
- Maintain & Improve Live Systems
- Monitor, triage, and resolve issues across all live AI automations, copilots, and agents.
- Identify recurring failure patterns and implement systemic improvements to reliability, performance, and cost.
- Ship incremental improvements and new capabilities quickly and safely.
- Maintain clear documentation for workflows, agents, and system behavior.
- Drive AI Adoption, Skills & Governance Across Viber
- Act as the internal expert and first point of contact for employees using Claude Code and AI tools.
- Help teams build and scale AI skills — from basic usage to advanced workflows and agent design.
- Manage and optimize AI usage and performance across the organization (tokens, costs, reliability, adoption).
- Build and evolve an internal “AI control tower” — providing visibility into usage, performance, governance, and impact.
- Run onboarding sessions, workshops, and create practical guides that empower teams to work independently with AI.
- Guide teams through MCP integrations, tool configurations, and best practices.
- Stay current on Claude Code updates, new MCP capabilities, and emerging AI tooling — and proactively share relevant developments with the team. 🎯 Requirements
- 3+ years of experience in a technical role — automation engineering, backend development, or AI/ML operations.
- Proven ability to lead projects end-to-end, from requirements to production.
- Hands-on experience building LLM-based workflows, automations, or agents.
- Strong experience with workflow tools (N8N, Zapier, Make, Temporal, or similar).
- Solid coding skills in Python and/or JavaScript.
- Experience integrating systems using APIs, webhooks, and structured data (JSON).
- Strong communication skills — able to work closely with non-technical teams and translate needs into solutions. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
automation engineeringbackend developmentAI/ML operationsLLM-based workflowsPythonJavaScriptAPI integrationwebhooksstructured dataworkflow tools
Soft Skills
leadershipcommunicationcollaborationproblem-solvingproject managementdocumentationtrainingmentoringadaptabilitystakeholder engagement