IT Support

• Provide first- and second-level support to all employees for hardware, software, and system issues.
• Manage IT support tickets conscientiously and communicate clearly, comprehensively, and promptly.
• Track, manage, and maintain IT assets across RaiseNow.
• Install, configure, and maintain laptops and other IT equipment.
• Support company-wide rollouts of tools, updates, and system changes.
• Own Google Workspace administration and support SaaS tools and productivity software (e.g., Slack, Asana, Zoom).
• Maintain IT documentation (e.g., FAQs, setup guides, asset inventory) and manage onboarding and offboarding processes (user accounts, access rights, hardware setup).
• Ensure compliance with IT security policies and best practices.
• Treat proactive, clear communication as an essential part of your work.

IT Support – Working Students

IT Administrator – Application Support Specialist (Healthcare)

IT Supporter, Service Desk

IT Engineer – Microsoft 365 Copilot

Junior Credit Officer, Credit Manager