Accounts Receivable Specialist – Physical Therapy, Medical Billing, EHR

Raintree Systems

Accounts Receivable Specialist for Raintree Systems ensuring accurate medical billing and timely reimbursements. Responsibilities include claim processing, appeals, and customer support.

Posted 6/10/2026full-timeRemote • Alabama, Arizona, Florida, Kansas, Massachusetts, Mississippi, Missouri, Nevada, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Ensure accurate, compliant, timely billing and appropriate reimbursement for multispecialty medical professional services from various insurance payers and patients
Prepare and re-submit clean claims to various insurance companies either electronically or by paper in accordance with specific payer guidelines and/or contract requirements
Analyze and correct first pass rejected claims for completeness and accuracy of information for second pass clean claim submission
Research and perform all primary and secondary billing claim status follow up activities for assigned insurance plans
Review, evaluate and process all claim appeals through resubmission to insurance carriers with complete and accurate supporting documentation required
Research and recommend any customer account adjustments and/or write-offs to the Manager based upon collectability of account with insurance carrier or patient
Recognize and report claims problems, errors, and discrepancies to management in order to proactively identify and effectively resolve billing trends in a timely manner
Generate and submit monthly patient balance due statements to customers as dictated by the explanation of benefits received from their insurance carrier
Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments
Answering patient questions about billing and payments
Investigating and/or directing patient inquiries or complaints to the appropriate staff member

Requirements

What you’ll need

High School Diploma, GED, or equivalent work experience
Experience in Medical Insurance Claims billing preferred
Minimum 7 years plus of experience required
Proficient in Microsoft office (Outlook, Excel, Word) and Google applications
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to define problems, collect data, establish facts, and identify trends
Ability to exercise good judgment and escalate issues appropriately
Strong written and verbal communication skills; a self-starter who is dependable and reliable
Must work well within a team structure, possessing outstanding interpersonal relationship skills, as well as the ability to work independently
Strong organizational skills and detail oriented with the ability to prioritize, complete tasks, and meet deadlines
Must be able to promote a positive influence within the team, department, and company
Ensure and adhere to departmental compliance with HIPAA guidelines, Raintree Systems, Inc. HR policies, standard operating procedures, and other corporate initiatives.

Benefits

Comp & perks

Remote Work/Work From Home
Paid Time Off/11 Paid Holidays/Year-End Holiday Break
Health, Dental, Vision, HSA/FSA
401K with Company Match
Disability & Life Insurance
Employee Assistance Program
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical insurance claims billingclaim appeals processingdata analysisbilling claim status follow upaccount adjustmentsproblem recognitionpayment collectionmathematical calculations

Soft Skills

strong written communicationstrong verbal communicationdependablereliableinterpersonal relationship skillsorganizational skillsdetail orientedability to prioritizeself-starterteamwork

Certifications

High School DiplomaGED