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About the role
Key responsibilities & impact- Become an expert in RainFocus platform
- Train client admins on the RainFocus tools and processes as necessary
- Configure the RainFocus platform
- Work with clients to identify business requirements
- Facilitate holistic system configuration
- Identify and mitigate risks to achieve implementation success
- Follow best practices for implementing RainFocus products
- Consult with clients on new ideas and best practices
- Document requirements, solution designs and testing plans
- Provide regular updates on milestones and tasks to project managers
- Engage in regular touch points with internal and client teams
- Communicate issues and risks to project managers and leadership
- Balance priorities across multiple assignments
- Thoroughly track tasks and complete all assignments on time
- Contribute to implementation tools, processes and templates
Requirements
What you’ll need- Has software implementation experience (less than 3 years)
- Solutions delivery through platform configuration, not custom development.
- Ability to think strategically to ensure solution supports business goals
- Ability to work independently, problem-solve, improvise
- Perform consistently under pressure
- Great communication skills, both written and verbal
- Team players only
- Must be able to travel domestically or internationally up to 20%
Benefits
Comp & perks- Competitive salaries
- Competitive benefits
- 401k
- Generous PTO
- Countless other team building activities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RainFocus platformsoftware implementationplatform configurationsolution designtesting plans
Soft Skills
communication skillsproblem-solvingstrategic thinkingtime managementteam collaboration
