Associate Technical Delivery Engineer
RainFocus
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Assist in maintaining a comprehensive Services Event quality assurance strategy that aligns with the organization's goals and objectives.
- Uphold quality assurance standards, processes, and methodologies.
- Collaborate on a team of quality assurance engineers and analysts.
- Foster a culture of continuous improvement and learning within the team.
- Execute and maintain quality assurance processes, including test planning, test case design, test execution, and defect tracking.
- Assist in managing the end-to-end mobile app submission process, including testing, certificates, and submission to the Apple App Store and Google Play Store.
- Uphold quality assurance processes consistently across all projects.
- Collaborate with project managers, developers, and business analysts to create detailed test plans that address project requirements and objectives.
- Execute test plans and test cases to identify defects and ensure event implementation meets quality standards.
- Identify opportunities for test automation.
- Input on defect tracking and reporting processes to capture, prioritize, and manage software defects.
- Work with development teams to facilitate defect resolution and retesting.
- Assist in identifying trends, risk assessment, and make data-driven decisions to improve event quality.
- Promote a culture of continuous improvement within the quality assurance team.
- Assist in identifying areas for process enhancement and implementing best practices to optimize quality assurance processes.
- Maintain comprehensive documentation of test plans, test cases, test results, and quality assurance processes.
- Ensure that documentation is accessible to team members and stakeholders.
- Actively participate in training and professional development to master RainFocus platform standards and mobile submission requirements.
- Assist in evaluating and selecting testing tools and software to support the quality assurance process.
- Ensure that event quality assurance practices comply with industry standards and regulatory requirements.
Requirements
- This is an entry-level role; internships or project work in tech are a plus.
- High level of comfort with technology and a strong desire to learn the intricacies of mobile app ecosystems (Apple App Store / Google Play Store).
- Meticulous attention to detail. Proven ability to follow complex, step-by-step technical processes and checklists without error.
- Ability to learn and execute established quality assurance methodologies and testing protocols.
- Strong logical reasoning and problem-solving skills to identify when a technical output doesn’t match the intended requirement.
- Strong written and verbal communication skills for documenting test results and coordinating with the delivery team.
- A "hunger" to grow into a technical expert; someone who takes initiative to troubleshoot and research solutions when they encounter a roadblock.
- Excellent communication and collaboration skills for working with cross-functional teams.
Benefits
- competitive salaries
- competitive benefits
- 401k
- generous PTO
- countless other team building activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assurancetest planningtest case designtest executiondefect trackingtest automationdocumentationmobile app submissionApple App StoreGoogle Play Store
Soft Skills
attention to detailproblem-solvinglogical reasoningwritten communicationverbal communicationcollaborationinitiativecontinuous improvementlearningteamwork