RainFocus

Project Manager

RainFocus

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Plan and drive project implementation
  • Identify and manage project scope, goals and deliverables
  • Define tasks and required resources
  • Disentangle escalations to ensure achievement of project timelines and positive client outcomes
  • Align with clients on key project milestones
  • Build and maintain project plans
  • Identify and manage dependencies, risks and priorities
  • Coordinate multiple work streams to remove obstacles
  • Participate in pre-sales planning as a member of client account teams
  • Identify and engage appropriate resources across client and RainFocus teams
  • Document project activities and status
  • Communicate formal weekly status to client & RainFocus stakeholders
  • Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans
  • Solicit feedback from clients and team members to drive prioritization
  • Coordinate post-event reviews between client and RainFocus account team
  • Surface decision points and escalations to stakeholders to remove obstacles
  • Provide change management support for first-year event clients
  • Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and technology
  • Identify impacts to the necessary roles or responsibilities within client teams and escalate resource constraints where needed
  • Manage expectations, scope and priorities of implementation
  • Ensure that all project artifacts are captured and maintained
  • Monitor and manage project financial performance against targets
  • Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans

Requirements

  • 4+ years project management experience including skills in software implementation, schedule, cost, and risk management
  • Ability to utilize various project management tools to coordinate and manage complex projects
  • Strong written and verbal communication skills
  • Excellent interpersonal, organizational, analytical, and follow-up skills
  • Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet
  • Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership
  • Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations
  • Experience working in a consulting environment or client-facing role
  • Experience designing large-scale complex solutions without losing sight of the details
  • Highly detail oriented with proven ability to document systems and processes
  • Must be able to work 6:00 a.m. - 3:00 p.m. EST.
Benefits
  • Competitive salaries
  • Competitive benefits
  • 401k
  • Generous PTO
  • Countless other team building activities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementsoftware implementationschedule managementcost managementrisk managementchange managementdocumentationanalytical skillsevent operationssolution design
Soft skills
communication skillsinterpersonal skillsorganizational skillsfollow-up skillsself-motivatedautonomousdetail orientedownershipclient engagementfeedback solicitation