Analyst

• Provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them.
• Ensure that any reported problems, as well as issues that you anticipate, are resolved in an efficient and effective manner.
• Work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution
• Provide timely and complete communication to the customer along the way.

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