Raindrop

Account Manager

• Quickly build authentic relationships
• Be the go-to partner for our clients, keeping communication flowing daily with confidence, clarity, and a dash of creative spark.
• Guide client approvals smoothly and position solutions that make them say, “Yes, let’s do it!”
• Lead upbeat internal kick-off meetings that set our teams up for success, balancing client goals with agency creativity.
• Be outrageously organized
• Map out project timelines and keep our creative work on track, on budget, and full of flair.
• Keep a pulse on everything happening across client accounts so resources and timelines run like clockwork.
• Work across departments to craft marketing strategies that are smart, detailed, and fun to execute.
• Give every piece of work the polish it deserves; everything that leaves the agency should shine.
• Work hand-in-hand with media partners and vendors to nail down specs, deadlines, and smooth delivery of final assets.
• Collaborate with Department Head and Client Success teams on monthly billing and project estimates—setting the stage for creative work that’s both bold and financially smart.
• Keep budgets healthy and transparent, catching roadblocks before they pop up.
• Track project hours daily to make sure we’re working efficiently and spending time where it matters most.