Payments Analyst
Rain
full-time
Posted on:
Location Type: Hybrid
Location: San Juan • Puerto Rico
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Salary
💰 $50,000 - $100,000 per year
About the role
- Coordinate the operational steps required to bring new clients live on Rain's payments platform, working alongside Sales and Platform teams.
- Track readiness milestones across multiple clients simultaneously, flagging risks and keeping stakeholders aligned.
- Maintain clear documentation of go-live requirements, configurations, and status across active engagements.
- Communicate progress and next steps to internal teams in an organized and timely manner.
- Map current onboarding workflows and identify opportunities to reduce time, effort, and error.
- Build and maintain standard operating procedures, checklists, and tracking tools for recurring operational tasks.
- Apply Industrial Engineering methods such as process mapping, root cause analysis, and workflow optimization to real operational challenges.
- Propose and test improvements that scale as Rain's client base and product footprint grows.
- Support day-to-day operations including data gathering, internal reporting, and cross-functional coordination.
- Help identify recurring issues across client activations that point to systemic gaps in the onboarding process.
- Assist with operational tasks tied to program configurations, BIN management, and card program requirements as needed.
- Manage and track Product Information Forms (PIFs) across active programs, ensuring accuracy and timely submission.
- Support Account Range Processing activities, coordinating with internal teams and scheme counterparts to keep configurations current.
- Assist in BIN implementations, including setup coordination, testing milestones, and documentation across new and existing programs.
Requirements
- Bachelor's degree in Industrial Engineering or a closely related field.
- Strong analytical and process-oriented mindset with practical knowledge of workflow design and operations.
- Highly organized with strong attention to detail and the ability to manage several workstreams at once.
- Clear communicator, comfortable working across technical and business-facing teams.
- Proficiency in Excel or Google Sheets; familiarity with project tracking tools is a plus.
- Interest in card payments, payments infrastructure, or fintech operations is a strong plus.
- Bilingual (English/Spanish) is a plus.
Benefits
- Unlimited time off
- Flexible working
- Comprehensive health, dental and vision plans
- 100% company subsidized life insurance plan
- 401(k) with a 4% company match
- Equity option plan
- Health and wellness spending through Rain Cards
- Team summits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process mappingroot cause analysisworkflow optimizationdata gatheringinternal reportingBIN managementcard program requirementsproject tracking
Soft Skills
analytical mindsetprocess-oriented mindsetorganizational skillsattention to detailclear communicationcross-functional coordination
Certifications
Bachelor's degree in Industrial Engineering